Assistant Manager-Service Department

People Profilers; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare recruitment firm in Singapore is seeking an experienced candidate to ensure the smooth running of the service area, focusing on maximum patient satisfaction. Responsibilities include managing daily operations, implementing service initiatives, and addressing team dynamics. The ideal candidate holds a degree with leadership experience and possesses strong communication skills. Competitive remuneration and comprehensive benefits are offered for this role.

Benefits

Competitive remuneration

Comprehensive range of benefits

Qualifications

• Minimum degree with 2 years of service-related experience, knowledge of healthcare operations is advantageous.
• Diploma holders with at least 5 years of relevant experience may be considered.
• Experience in leadership is required.

Responsibilities

• Ensure the smooth operation of service area and reflect on patient satisfaction.
• Manage ground operational issues and implement service initiatives.
• Assist in manpower planning and the implementation of new systems.

Skills

Leadership experience

Communication skills

Interpersonal skills

Proficient in computer skills

Multitasking

Education

Minimum degree

Diploma with relevant experience

Job description

Ensure the smooth running of the service area. The key aim of the role is to provide maximum satisfaction and care of patients while maintaining smooth and speedy delivery of treatment.

Job Responsibilities

• To work closely with team leaders to ensure daily smooth operation and department readiness.
• Manage ground operational issues, and feedback and complaint cases.
• Implement service initiatives, provide service training to staff and monitor service standards to ensure good patient experience.
• Look into staff well-being matters, team building and improve team dynamics.
• Able to do manpower planning and workflows.
• Assist in the implementation of new systems and technology.
• Assist in secretariat duties such as minutes writing.
• Perform any other duties assigned by reporting officer.

Requirements

• Minimum degree with 2 years and above of service-related experience. Knowledge of healthcare operations will be advantageous.
• Diploma holders with at least 5 years of relevant experience may be considered.
• Experience in leadership.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment.

JOB ID: 3WW8YR8V

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [e-mail]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: [phone]

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse