Assistant Manager/Senior Executive, Process Transformation and Improvement

Singapore General Hospital; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking an Executive to manage transformational improvement projects. This role involves operations analytics, streamlining work processes, and facilitating quality improvement workshops. Candidates should have a degree in relevant fields and at least 2 years of related experience, with a preference for those with healthcare backgrounds. Strong analytical, presentation, and interpersonal skills are essential for success in this role.

Qualifications

• Minimum of 2 years related experience.
• Healthcare experience is preferred.
• Excellent communication and writing skills.

Responsibilities

• Manage transformational improvement projects aligned with hospital strategies.
• Facilitate quality improvement workshops.
• Assist in governance of quality improvement projects.

Skills

Operational improvement initiatives

Interpersonal skills

Presentation skills

Analytical skills

Microsoft Excel

Education

Degree in Business Administration / Industrial Engineering / Operations Research / Healthcare studies

Job description

Job Description

The Executive will be managing transformational improvement projects that are aligned to the hospital’s strategies through operations analytics and streamlining of work processes and will also be working with stakeholders in achieving agreed upon goals and objectives through excellent project management and the use of suitable methodologies such as Lean, Six Sigma, PDSA. The Executive is also expected to facilitate quality improvement related workshops. The Executive may also be required to assist the Manager in maintaining the systems and governance of all quality improvement (QI) projects in the hospital. Lastly, the Executive may be required to oversee secretariat duties to the hospital’s Quality Network (QN) as part of portfolio rotation.

Job Requirements

• Good Degree in Business Administration / Industrial Engineering / Operations Research / Healthcare related studies, preferably with minimum of 2 years of related experience
• Experience in implementation of operational improvement initiatives preferred
• Excellent interpersonal skills
• Good presentation skills and able to write well
• Excellent analytical skills and proficiency with Microsoft Excel
• Healthcare experience will be preferred