Senior Assistant Manager

National University Polyclinics; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare institution based in Singapore seeks an Assistant Manager / Senior Assistant Manager to join the NUHS@Home team. This crucial role involves supporting strategic planning, consolidating healthcare model insights, and enhancing stakeholder communication. Candidates should possess a Bachelor's degree in a relevant field and have at least 2 years of healthcare administration experience. Strong communication, negotiation, and analytical skills are essential for driving integrated care initiatives.

Qualifications

• Minimum 2 years of corporate planning or healthcare administration experience.
• Proven ability to translate strategic goals into actionable execution.
• Driven self-starter passionate about integrated care.

Responsibilities

• Support leadership in defining long-term strategic objectives.
• Consolidate and maintain a masterplan for timelines and budgets.
• Build relationships with internal and external stakeholders.
• Assist in preparing budgetary papers and business proposals.

Skills

Excellent communication skills

Negotiation skills

Analytical skills

Education

Bachelor’s degree in Business Administration or Healthcare Administration

Tools

Project Management certification (e.g. PMP, Agile / Scrum)

Job description

Job ID: 9392

Job Function: Administration

Institution: National University Health System

Join us in our mission to transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.

The Assistant Manager / Senior Assistant Manager in the NUHS@Home Corporate Office – Strategy and Planning plays a critical role in supporting long-term strategic direction and integrated planning efforts. This position shall assist with the consolidation and harmonization of new care model plans under the NUHS@Home to ensure alignment with NUHS’s overarching vision. Acting as a central coordination point, the role works closely with internal as well as external stakeholders to maintain coherence across timelines, milestones, and budgets, preventing conflicts and enabling seamless execution.

Beyond coordination, the incumbent contributes to strategic initiatives by assisting in visioning and business model refinement, preparing budgetary papers and business proposals, and enriching internal discussions with insights from external healthcare models and global best practices. This role is essential for ensuring that NUHS’s transformation agenda is executed in a structured, integrated, and future-ready manner.

Job Responsibilities

Strategic Vision and Business Model Design

• Support leadership in defining NUHS’s long-term strategic objectives and mission.
• Assist in refining business model, including value propositions, patient segments, and delivery frameworks.
• Benchmark against leading healthcare systems and global best practices for innovation and sustainability.
• Research external healthcare models and global best practices to enrich internal discussions.

Organizational Roadmap and Harmonization

• Consolidate and maintain a masterplan for leadership detailing timelines, milestones, and budgets from individual care models into a unified view.
• Work with care model PMs to ensure alignment and resolve conflicts across workstreams.

Stakeholder Engagement and Liaisons

• Build and maintain strong relationships with internal and external stakeholders to ensure alignment of care models with NUHS@Home strategic objectives.
• Act as a trusted point of contact and facilitate communication for clarifying priorities and ensuring collaborative decision-making between clinical leads, enterprise leads, and planning teams.

Administrative and Budgetary Support

• Assist in preparing budgetary papers and business proposals for healthcare initiatives and ensure necessary approvals are obtained in a timely manner.
• Other responsibilities as indicated which include but not limited to arranging meetings, preparing agendas, documenting minutes, and tracking follow-up actions.

Requirements

• Bachelor’s degree in a relevant field such as Business Administration, Healthcare Administration.
• Minimum 2 years corporate planning or healthcare administration.
• Proven ability to translate strategic goals into actionable, results-oriented execution.
• Excellent communication, negotiation, and analytical skills.
• Project Management certification (e.g. PMP, Agile / Scrum Certifications) is desirable.
• A driven self-starter passionate about shaping the future of integrated care.