Assistant Luxury Retail Store Manager (Up to $6,000 + Comms) #NJN

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading retail company in Singapore is seeking a Customer Engagement Manager to build client relationships and drive sales performance. The candidate will lead a team to achieve sales goals, ensure brand presentation, and maintain operational compliance. The role offers a basic salary of up to $6000 plus commissions, with a focus on coaching and developing team members in a dynamic retail environment.

Qualifications

• Experience in retail and strong client engagement skills.
• Proven track record in sales and business development.
• Ability to lead and motivate a team.

Responsibilities

• Build and maintain strong client relationships.
• Drive sales performance and profitability.
• Attract and onboard top talent.
• Ensure visual merchandising aligns with brand standards.
• Oversee compliance across operational areas.

Skills

Client relationship management

Sales performance analysis

Team coaching

Visual merchandising

Operational compliance

Job description

Paragon Orchard

Up to $6000 Basic + comms

Retail shift hours

Basic below $6000, plus comms

Customer Engagement

• Build and maintain strong client relationships
• Lead clienteling initiatives in partnership with CVM/Marketing teams
• Act as a role model on the sales floor, using storytelling to connect emotionally with guests

Business Development

• Drive sales performance and profitability
• Analyze market trends and propose growth strategies
• Lead cross-selling and upselling efforts
• Collaborate with Merchandising to optimize product feedback and assortment

Team Leadership

• Attract and onboard top talent
• Coach and develop team members through ongoing feedback and training
• Foster a high-performance culture with clear communication and motivation
• Partner with HR and Retail Manager on employee relations and development

Brand Presentation

• Ensure visual merchandising and store presentation align with brand standards
• Maintain store ambiance and grooming standards
• Monitor stock levels and coordinate with planning teams for optimal inventory

Store Operations

• Uphold compliance across all operational areas
• Oversee alterations and tailor services
• Leverage digital tools to enhance customer experience and business opportunities

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.