Overall Purpose of Role
The Assistant HR / HR & Admin Manager is responsible for overseeing and managing the full spectrum of Human Resources and Administrative functions for the Group, ensuring compliance with statutory requirements, smooth day‑to‑day operations, and effective support to management and employees. The role acts as a key HR partner to management while maintaining strong operational control, efficiency, and governance across HR and administrative matters.
Key Responsibilities:
1. Human Resources Management (End-to-End)
- Manage the full employee lifecycle, including recruitment, onboarding, confirmation, transfers, resignations, and off‑boarding.
- Oversee recruitment activities such as job postings (e.g. JobStreet, CareersFuture, etc.), shortlisting, interview coordination, offer preparation, and employment contract issuance.
- Administer and review employment contracts, addendums, and HR‑related correspondence in accordance with company policy and labour laws.
- Serve as the main HR point of contact for employee queries, providing accurate and timely guidance on HR policies, benefits, and procedures.
- Support performance management processes, including performance appraisals, confirmation reviews, increment and bonus administration.
- Advise management on HR best practices, employee relations matters, and disciplinary issues, ensuring fairness and compliance.
2. Payroll, Compensation & Benefits Administration
- Oversee monthly payroll processing and ensure accuracy and timeliness.
- Manage statutory submissions and compliance, including CPF, IR8A/IR2, and any other relevant submissions.
- Administer employee benefits such as leave, medical, dental, insurance, and other company‑provided benefits.
- Liaise with external payroll vendors, auditors, agents, insurers/brokers, and tax agents when required.
- Maintain proper payroll records and ensure confidentiality of employee data.
3. HR Policies, Compliance & Governance
- Develop, review, and update HR & Admin policies and employee handbooks to align with current labour laws and company practices.
- Ensure compliance with relevant employment legislation (e.g. Employment Act, MOM guidelines, PDPA requirements).
- Implement and monitor HR processes, SOPs, and internal controls to ensure consistency and compliance across the Group.
- Coordinate and support internal and external audits related to HR and administrative matters.
4. HR Systems & Records Management
- Manage HR systems (e.g. Info‑Tech HRMS), ensuring accurate and up‑to‑date employee records.
- Oversee leave management, attendance tracking, and HR reporting.
- Prepare regular HR reports for management, including headcount, turnover, leave, and payroll‑related reports.
- Ensure proper documentation, filing, and data protection in accordance with PDPA and internal policies.
5. Administrative & Office Management
- Oversee general office administration, including office facilities, supplies, vendors, and service contracts.
- Coordinate company transport arrangements, office logistics, and day‑to‑day operational support.
- Manage corporate insurance, licences, permits, and renewal schedules.
- Support management with administrative matters, documentation, and coordination with internal and external stakeholders.
6. Stakeholder & Vendor Coordination
- Act as the main liaison with external parties such as auditors, consultants, vendors, insurers, and government agencies.
- Coordinate with internal departments and subsidiaries to ensure alignment of HR and administrative practices.
- Support cross‑functional initiatives and ad‑hoc projects as assigned by management.
7. Team Support & Supervision
- Provide guidance, training, and support to HR & Admin team members.
- Review work quality, ensure task completion, and promote continuous improvement within the team.
- Assist in workload planning, delegation, and handover of duties when required.
8. Change Management & Continuous Improvement
- Support organisational change initiatives, including process improvements and system enhancements.
- Identify gaps and propose improvements to HR and administrative workflows to enhance efficiency and effectiveness.
- Participate in company‑wide projects and initiatives as required.
Key Competencies & Skills
- Strong knowledge of employment laws and HR best practices.
- High level of professionalism, confidentiality, and integrity.
- Strong organisational, time management, and problem‑solving skills.
- Excellent communication and stakeholder management abilities.
- Ability to work independently while collaborating effectively with management and teams.
- Detail‑oriented with strong documentation and process management skills.
Qualifications & Experience Requirements
- Diploma / Degree in Human Resource Management, Business Administration, or related field.
- Minimum 5 years of relevant HR & Admin experience, preferably in a group or multi‑entity environment.
- Hands‑on experience with Info‑Tech HR systems and payroll administration.
Employee Benefits & Work Arrangements
- Medical benefits in accordance with company policy.
- Dental benefits provided under the company’s benefits scheme.
- Annual leave entitlement in line with company policy and statutory requirements.
- Company‑provided transport (designated pick‑up points, subject to arrangement).
- Lunch provided on working days.
- Five (5) day work week.
- Coverage under company insurance policies where applicable.
- Eligibility for other benefits and entitlements as determined by company policy and management from time to time.