Assistant Guest Relations Manager

CAN CARLITOS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Singapore seeks passionate individuals for guest relation roles. Candidates should have 3-5 years of experience, excellent interpersonal skills, and knowledge of reservation systems. The position offers perks like birthday leave and health insurance in a dynamic team environment.

Benefits

Birthday Leave

Competitive Staff Discounts

Health and Medical Insurance coverage

Qualifications

• 3-5 years of experience in guest relation or hosting.
• Experience in pre-opening operations is a bonus.
• Professional appearance and impeccable grooming standards.

Responsibilities

• Welcome customers, check-in reservations, and escort them to tables.
• Serve food and beverages promptly.
• Make menu recommendations with extensive menu knowledge.
• Collaborate with the team to maintain ambiance and cleanliness.
• Provide a roll-up of reservations prior to each shift.

Skills

Guest relation experience

Excellent interpersonal skills

Communication skills

Tools

Sevenrooms

ATLAS

Job description

Job Description & Requirements

Join our dynamic team where we are seeking passionate individuals who share our dedication to exceptional hospitality and culinary excellence. If you're eager to be part of an innovative dining experience where every detail matters, come join a passionate team dedicated to creating memorable moments for all who walk through our doors.

Working Hours: fixed 2 days off, 5 day work week, 44 hours per week

Key Responsibilities

• Warmly welcomes all incoming customers, checks-in their reservation, and escorts them to their assigned table
• Serve food and beverages to customers in a timely manner
• Make menu recommendations to guest with extensive menu knowledge
• Collaborate with the team to maintain the restaurant's ambiance and cleanliness
• Provides the team with a roll-up of reservations prior to each shift; Informs Management of any large parties, special reservation notes and/or VIP customers

Qualifications

• Has 3-5 years experience in guest relation or hosting
• Experience in pre-opening operations is a bonus
• Skilled with reservation system: Sevenrooms, ATLAS
• Excellent interpersonal and communication skills
• Professional appearance and impeccable grooming standards

Perks

• Birthday Leave
• Competitive Staff Discounts across outlets
• Health and Medical Insurance coverage

If you’re excited to welcome guests with genuine hospitality and be part of an exceptional dining experience, we would love to hear from you!