Assistant Front Office Manager — Lead Guest Service & Ops

THE WESTIN SINGAPORE; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading hotel in Singapore is seeking an Assistant Front Office Manager to assist in overseeing daily front office operations. The role requires strong leadership and interpersonal skills to ensure high levels of guest satisfaction and to manage a dedicated team effectively. Responsibilities include supervising front desk activities and addressing guest needs, contributing to the hotel’s overall success and guest experience. Applicants should have relevant experience and a commitment to excellent customer service.

Qualifications

• Strong leadership and interpersonal skills.
• Ability to manage daily operations effectively.
• Knowledge of guest service and satisfaction standards.

Responsibilities

• Assist in overseeing front office functions and staff.
• Manage day-to-day front desk operations.
• Ensure high levels of guest satisfaction and service.

Skills

Interpersonal skills

Leadership

Customer service

Conflict resolution

Education

Relevant degree or equivalent experience

Job description

A leading hotel in Singapore is seeking an Assistant Front Office Manager to assist in overseeing daily front office operations. The role requires strong leadership and interpersonal skills to ensure high levels of guest satisfaction and to manage a dedicated team effectively. Responsibilities include supervising front desk activities and addressing guest needs, contributing to the hotel’s overall success and guest experience. Applicants should have relevant experience and a commitment to excellent customer service.