Assistant F&B Operations Manager

Chilli Api Catering Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading catering service provider in Singapore is looking for an Operations Manager to oversee daily operations of F&B outlets, ensuring efficiency and quality service. The ideal candidate will have a diploma or degree in Hospitality Management and 3–5 years of experience in F&B operations management. This role requires strong leadership, communication, and problem-solving skills, as well as knowledge of food safety regulations. Proficiency in Microsoft Office is essential. The position offers opportunities for professional growth and development.

Qualifications

• Minimum 3–5 years of experience in F&B operations management.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of food safety regulations and Halal compliance.

Responsibilities

• Oversee daily operations of 2 F&B outlets to ensure efficiency and quality service.
• Manage outlet staffing levels and assist when necessary.
• Ensure all outlets comply with hygiene, safety, and Halal standards.

Skills

Leadership

Communication

Problem-solving

Food safety regulations knowledge

Budget management

Proficiency in Microsoft Office

Education

Diploma/Degree in Hospitality Management or related field

Job description

Responsibilities

• Operational Management: Oversee daily operations of 2 F&B outlets to ensure efficiency and quality service. Maintain and regularly review Standard Operating Procedures (SOPs), processes, and practices.
• Manpower & Team Support: Manage outlet staffing levels and provide assistance when necessary. Collaborate with HR for recruitment, training, and resolution of HR-related issues.
• Compliance & Safety: Ensure all outlets comply with hygiene, safety, and Halal standards. Work closely with QA Executive on food safety and workplace safety documentation.
• Customer Service: Handle customer complaints professionally and resolve issues promptly. Maintain a positive customer experience across all outlets.
• Financial Management: Implement cost control measures and maintain profit margins. Monitor and analyze financial performance to identify improvement opportunities.
• Sales & Strategy: Develop and execute strategies to boost outlet sales and enhance the working environment.

Qualifications & Skills

• Diploma/Degree in Hospitality Management or related field.
• Minimum 3–5 years of experience in F&B operations management.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of food safety regulations and Halal compliance.
• Ability to manage budgets and drive profitability.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) for reporting and analysis.