Assistant Events Services Manager (Conrad Singapore Marina Bay)

Hilton Worldwide, Inc.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A global hotel organization in Singapore is seeking an Assistant Events Services Manager to manage conferences and deliver top-notch event experiences. The ideal candidate has experience in Catering & Events Sales and strong analytical, organizational, and communication skills. Responsibilities include liaising with guests to determine event needs, maximizing revenue through effective selling techniques, and ensuring adherence to event protocols. Join a dynamic team focused on luxury service and guest satisfaction.

Benefits

Employee hotel discount program

Holiday entitlement

Discounts on partnered products and services

Qualifications

• Demonstrated experience in Catering & Events Sales within the hotel sector.
• Strong analytical skills for business insights and competitive analysis.
• Excellent planning and organizational skills.

Responsibilities

• Liaise with guests to determine event objectives and requirements.
• Maximize conference revenue through proactive selling techniques.
• Maintain records of event activities including financial transactions.

Skills

Catering & Events Sales experience

Analytical skills

Organizational skills

Communication skills

Ability to work under pressure

Flexibility

Tools

Hotel property management system

Job description

Assistant Events Services Manager (Conrad Singapore Marina Bay) (HOT0C4X7)

Job Number: HOT0C4X7

Work Locations

Conrad Singapore Marina Bay, Two Temasek Boulevard, Singapore 38982

Overview of Role

An Assistant Events Services Manager with Conrad Hotels and Resorts, is responsible for managing all conferences to deliver an excellent experience.

What will it be like to work for this Hilton Brand?

We are more than a place to stay; we are a place to Stay Inspired. Our job is to discover what inspires our Guests so that we may ensure an experience of a lifetime. Our job is also to discover what motivates and inspires each of us to consistently provide luxury service.

At Conrad, we take the time to understand the wants, needs and desires that make each of our Guests unique. Then we can create a stylish luxury experience that’s uniquely personal, deeply memorable and, above all, smart.

As a Team Member, your goal is to provide the world’s most personal service, tailored to each individual; to deliver service so smart, it allows the Guest to be more focused, more connected, more relaxed.

What will I be doing?

As an Assistant Events Services Manager, you will be responsible for performing the following tasks to the highest standards:

• Liaise with guests to determine objectives and requirements for the events
• To maximize conference and banqueting revenue and profit through pro-active selling techniques and price strategy
• Ensure the highest standards of conference and banqueting business process
• Ensure fairness in vendor selection and vendor pricing, such that non-contracted customers receive the same rates/quotes regardless of the chosen booking channel used
• Execute site inspections and monitor event activities to meet requirements of both guests and attendees
• Maintain records of event activities including financial transactions
• Ensure complete administration and execution of all planned events
• Adhere to the protocols for Hilton EventReady with CleanStay and Hilton EventReady Hybrid Solutions programmes
• Performs other duties and responsibilities as assigned or required by the management

What are we looking for?

An Assistant Events Services Manager serving Hilton Brand hotels and vacations, is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Demonstrated previous experience in Catering & Events Sales function in the hotel/leisure sector
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent organizational and planning skills
• Accountable and resilient
• Good communication
• Ability to work under pressure
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management system
• Previous experience in the same or similar role

What benefits will I receive?

Your benefits will include holiday entitlement - as an employee you can become a member of ‘Go Hilton’ Programme which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.