Assistant Engineer (Full-Time) [Bayfront | $3,000–$3,500] – EH03

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing agency in Singapore is seeking an Assistant Engineer to provide operational support, assist with customer relationship management, and monitor financial performance. The ideal candidate should have a diploma in Mechanical/Electrical/Electronic Engineering and proficiency in Microsoft Business Central. Responsibilities include coordinating maintenance tasks, handling customer complaints, and ensuring compliance with safety standards. Interested candidates can reach out via WhatsApp for more information.

Qualifications

• Minimum Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Proficiency in Microsoft Business Central or similar tools.
• Familiarity with EH&S standards and practices.

Responsibilities

• Assist the Account Manager in coordinating maintenance tasks.
• Support customer satisfaction investigations.
• Help track financial performance and manage after-sales service.
• Support team management and communication.
• Assist with procurement and logistics planning.
• Participate in EH&S initiatives and compliance.
• Track and report key performance indicators.

Skills

Microsoft Business Central

Knowledge of EH&S standards

Education

Diploma in Mechanical/Electrical/Electronic Engineering

Job description

Assistant Engineer

Salary: $3,000 - $3,500
Working Days: Monday – Friday, 8.30am – 5.30pm
Location: Bayfront

Responsibilities

Operational Support

• Assist the Account Manager in coordinating and prioritizing maintenance tasks, addressing issues encountered by the team.
• Support the optimization of manpower, standard time, equipment, and energy usage.
• Provide regular updates on maintenance activities and help resolve operational challenges.

Customer Relationship Management

• Assist in responding to customer complaints and support customer satisfaction investigations.
• Work with the Account Manager to collect feedback from customers, Dealers/Distributors, and maintain positive relationships.
• Help escalate complex issues to the Account Manager that may impact service quality or business performance.

Financial Support

• Assist the Account Manager in monitoring financial performance, documenting expenses, and helping to track account receivables.
• Support the management of after-sales service delivery, including the use of Microsoft Business Central for financial tracking.
• Aid in the preparation of financial reports, including service revenue and margin data.

Team Management

• Provide administrative support in the recruitment, interviewing, and training of technicians as required by workload demands.
• Support the management of a team of technicians by tracking their schedules, workload, and performance metrics.
• Help facilitate communication between technicians, subcontractors, OEMs and the Account Manager to ensure smooth operations.

Logistics and Procurement

• Assist with parts, materials, and tools procurement for scheduled maintenance, repairs, and emergency service calls.
• Support logistics planning to ensure that the necessary resources are available for maintenance activities.
• Aid in the coordination with subcontractors, from comparing quotations to ensuring timely delivery of services and materials.

Contract and Quotation Support

• Help in the preparation and management of contract renewals, ensuring that all necessary documentation is in place.
• Assist the Account Manager in generating quotations for simple repairs and service requests.

Health, Safety, and Compliance

• Help drive Environmental, Health, and Safety (EH&S) initiatives, ensuring compliance during all maintenance operation.
• Support the monitoring of safety standards and participate in creating EH&S awareness within the team.

Performance Metrics

• Assist in tracking and reporting key performance indicators (KPIs), such as technician productivity, field expenses, and Aftermarket Service Sales revenue.
• Provide regular feedback on operational performance to the Account Manager.

Job Requirements

• Min. Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Proficiency in Microsoft Business Central or similar tools.
• Familiar with EH&S standards and practices.

Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279