Assistant Director/Senior Manager, Sub-Regional Planning

Agency for Integrated Care; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A governmental body for community care in Singapore is seeking a leader for sub-regional planning of services for Seniors. The ideal candidate will have over 10 years of experience, with at least 5 in a managerial role, strong leadership and communication skills, and a degree in a relevant field. Responsibilities include developing plans and ensuring service continuity for Seniors, as well as coaching teams to improve efficiency. This role contributes significantly to the quality of care in the community.

Qualifications

• Recognised degree with experience in planning, policy, service development or inter-agency collaboration.
• Minimum 10 years of working experience, with 5 years in a managerial role, preferably in community care, healthcare, social service or public sector.
• Strong analytical, planning, and problem-solving skills.
• Curious and meticulous with a keen eye for detail.

Responsibilities

• Lead sub-regional planning of services for Seniors.
• Develop and review operational concepts and requirements.
• Ensure service continuity in a sub-region for Seniors.
• Plan and project capacity of services to meet current and future needs.

Skills

Leadership skills

Stakeholder management

Analytical skills

Communication skills

Problem-solving skills

Education

Recognised degree

Job description

Company description

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

Job description

You will lead the sub-regional planning of services and solutions to meet and pre-empt needs of Seniors through partnership with various Divisions, local partners (e.g. Community Care Organisations, People's Association) and Ministry of Health (MOH) to understand needs and profiles of Seniors in each sub-regions, identify and assess gaps, and identify solutions to address needs.

• Develop and review plans to translate objectives for Seniors in a sub-regional into operational concepts and requirements
• Develop and hold the view on implementation progress, constraints and changes needed to plans, across sub-regions, as well as to provide inputs on implications of sub-regional plans on plans and operations policy, and piloting of solutions.
• Develop and review plans and processes across various domains to ensure service continuity in a sub-region for Seniors
• Set goals, priorities and targets for the team to drive workforce productivity and outputs and steer the team's deliverables towards organizational goals
• Plan and project capacity of services in each sub-region to meet current and future needs, and review projection assumptions to ensure relevance. This includes the planning of location of service touchpoints (e.g. Active Ageing Centres, Senior Care Centres) to improve accessibility for Seniors, as well as to plan, project and monitor the budget for setting up and implementing services, and review budgeting assumptions to relevance.
• Establish the culture, system and practice of conducting regular review of internal process to ensure its efficiency, and effectiveness and to minimise risk to AIC.
• Set targets and coach teams to streamline processes and build dashboards for effective monitoring

Job Requirements

• A recognised degree with experience in planning, policy, service development or inter-agency collaboration
• Minimum 10 years of working experience, of which 5 years are in a managerial role and preferably in community care, healthcare, social service or public sector.
• Possess leadership and influencing skills
• Strong interpersonal, communication and stakeholder management skills
• Strong analytical, planning, and problem-solving skills and capacity
• Curious and meticulous with a keen eye for detail
• Nimble and adaptive to changes