Assistant Director, Planning & Analytics, Marketing & Corporate Solutions

National Library Board; Singapore; Hybrid; SGD 75,000 - 120,000; Full time

Job summary

A leading public organization in Singapore seeks an Assistant Director to lead business intelligence and performance reporting. The role involves managing performance dashboards, designing analytical models, and overseeing budget consolidation processes. Ideal candidates will have 5 to 12 years of experience in Business Intelligence and Data Analytics, with a proven track record in strategic and financial planning. This position is based at the Marine Parade Public Library and offers a flexible, hybrid work environment.

Benefits

Flexible work environment

Professional development opportunities

Supportive team culture

Qualifications

• 5 to 12 years of experience in Business Intelligence and Data Analytics.
• Expertise in leading financial planning cycles and corporate strategy.
• Familiarity with modern BI tools and financial modelling principles.
• Strong strategic mindset and communication skills.

Responsibilities

• Lead A&L strategy for business intelligence and performance reporting.
• Develop and own A&L performance dashboards using BI tools.
• Design analytical data models for reporting.
• Lead A&L workplan and budget consolidation process.

Skills

Business Intelligence

Data Analytics

Financial Planning

Strategic Leadership

Communication Skills

Tools

QlikSense

Power BI

Tableau

Job description

What the role is

The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with rewarding, impactful deliverables that improve the lives of the community. With caring colleagues, you will be in an ideal environment for professional development, innovation and impact.

We can offer you:

• A chance to Impact the Community, bridge gaps and empower everyone with the opportunity for learning and discovery.
• An opportunity to Innovate and Push Boundaries. We value ideas, curiosity and a passion for innovation to transform our libraries and archives.
• An organisation that Cares for your Growth and Wellbeing through investment in staff development and wellbeing in a supportive and collaborative environment.

Key pillar of Planning & Analytics team to establish a Center of Excellence for Archives & Libraries (A&L) Group that governs both strategic planning and business intelligence. The Assistant Director partners A&L management to enable data‑driven decisions, manage performance, and allocate resources effectively. You will own the entire lifecycle of A&L’s Key Performance Indicators (KPIs) and performance reporting, transforming raw data into actionable insights. This role is the primary spokesperson and subject matter expert for A&L on all matters of data, analytics, and business intelligence, responsible for empowering the organisation with clarity and real performance through data.

What you will be working on

Strategic Leadership

• Lead and own the A&L strategy for business intelligence, performance reporting, and corporate planning.
• Act as the primary analytical advisor to the A&L & NLB, translating complex data and financial plans into clear, strategic narratives.
• Serve as the lead BI consultant for A&L divisions, translating their strategic questions into analytical projects and dashboards.
• Conduct deep‑dive analyses to uncover trends, diagnose performance issues, and provide data‑driven recommendations.

Business Intelligence & Performance Oversight

• Architect, build, and own the full A&L’s performance dashboards and reports using modern BI tools (QlikSense, Power BI, Tableau). Take full ownership of all KPI reporting, ensuring data is accurate, timely, and presented in a compelling, easy‑to‑understand format for all A&L.
• Lead the seamless transition and consolidation of all current‑state A&L KPI reporting into a unified, automated, and insightful BI platform.
• Champion best practices in data visualisation and storytelling to ensure insights are clear, digestible, and actionable.
• Ensure the BI roadmap aligns with the A&L’s evolving strategic questions.

Data Modeling & Governance

• Design and manage the analytical data models that serve as the foundation for all reporting, ensuring they are efficient and scalable.
• Act as the primary authority on metric definitions and data governance for A&L, establishing trust and consistency in all reporting.
• Partner with Technology and Data Offices to define data needs and ensure the integrity of the data pipeline.

Corporate Planning & Financial Management

• Lead annual A&L workplan and budget consolidation process from start to finish, ensuring alignment with overall NLB objectives.
• Partner with the Finance department to ensure financial governance and with division heads to validate their workplans and budget submissions.
• Develop and present financial scenarios, risk analyses, and resource allocation recommendations to A&L.
• Oversee the tracking and reporting of budget vs. actuals, providing insights on performance variances.

What we are looking for

• 5 to 12 years of relevant experience in a combination of Business Intelligence, Data Analytics, Financial Planning & Analysis (FP&A), Corporate Strategy, or a related field.
• Demonstrated expertise in leading strategic and financial planning cycles (AOP, forecasting, QBRs).
• Deep familiarity with modern BI tools (e.g., Tableau, Power BI) and financial modelling principles.
• Exceptional executive presence and communication skills, with the ability to influence and build credibility at all levels including Senior Management and C‑suite levels.
• Strong strategic mindset with an ability to connect disparate data points into a cohesive business narrative.

Work location will be at the Marine Parade Public Library. As the library is currently closed for renovation, the current work location is at the National Library Building.

Successful applicant will be appointed on an initial two‑year contract.

About National Library Board

To each reader, the library is a window to a vibrant imagination and exciting possibilities. For families, the library experience occupies a special place in their hearts and in the memories collected over generations. Libraries hold a special and familiar place in each of our hearts. NLB seeks to provide a trusted, accessible and globally‑connected library and information service so as to promote a knowledgeable and engaged society. If you share our passion to create memorable library experiences for all our readers, we invite you to join the NLB family.