Assistant Director, Planning & Analytics, Marketing & Corporate Solutions

Public Service Division; Singapore; Hybrid; SGD 100,000 - 125,000; Full time

Job summary

A public service organization in Singapore seeks a professional to lead the Business Intelligence and Analytics strategy within the National Library Board (NLB). The ideal candidate will have extensive experience in data analytics and financial planning. Responsibilities include building performance dashboards and conducting deep-dive analyses to support the organization's strategic goals. This role offers a hybrid work environment and focuses on community impact, professional growth, and innovative solutions.

Benefits

Flexible hybrid work environment

Opportunities for professional development

Support for staff wellbeing

Qualifications

• 5 to 12 years of relevant experience in Business Intelligence, Data Analytics, or related fields.
• Demonstrated expertise in leading strategic and financial planning cycles.
• Deep familiarity with modern BI tools like Tableau and Power BI.

Responsibilities

• Lead the A&L strategy for business intelligence and corporate planning.
• Architect and own the performance dashboards and reports.
• Design and manage analytical data models for reporting.

Skills

Business Intelligence

Data Analytics

Financial Planning & Analysis

Corporate Strategy

Communication Skills

Leadership

Tools

Tableau

Power BI

QlikSense

Job description

What the role is

The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with rewarding, impactful deliverables that improve the lives of the community. With caring colleagues, you will be in an ideal environment for professional development, innovation and impact.

We can offer you:

• A chance to Impact the Community, bridge gaps and empower everyone with the opportunity for learning and discovery.
• An opportunity to Innovate and Push Boundaries. We value ideas, curiosity and a passion for innovation to transform our libraries and archives.
• An organisation that Cares for your Growth and Wellbeing through investment in staff development and wellbeing in a supportive and collaborative environment.

What you will be working on

Strategic Leadership

Lead and own the A&L strategy for business intelligence, performance reporting, and corporate planning. Act as the primary analytical advisor to the A&L & NLB, translating complex data and financial plans into clear, strategic narratives. Serve as the lead BI consultant for A&L divisions, translating their strategic questions into analytical projects and dashboards. Conduct deep-dive analyses to uncover trends, diagnose performance issues, and provide data-driven recommendations.

Business Intelligence & Performance Oversight

Architect, build, and own the full A&L’s performance dashboards and reports using modern BI tools (QlikSense, Power BI, Tableau). Take full ownership of all KPI reporting, ensuring data is accurate, timely, and presented in a compelling, easy-to-understand format for all A&L. Lead the seamless transition and consolidation of all current-state A&L KPI reporting into a unified, automated, and insightful BI platform. Champion best practices in data visualisation and storytelling to ensure insights are clear, digestible, and actionable. Ensure the BI roadmap aligns with the A&L’s evolving strategic questions.

Data Modeling & Governance

Design and manage the analytical data models that serve as the foundation for all reporting, ensuring they are efficient and scalable. Act as the primary authority on metric definitions and data governance for A&L, establishing trust and consistency in all reporting. Partner with Technology and Data Offices to define data needs and ensure the integrity of the data pipeline.

Corporate Planning & Financial Management

Lead annual A&L workplan and budget consolidation process from start to finish, ensuring alignment with overall NLB objectives. Partner with the Finance department to ensure financial governance and with division heads to validate their workplans and budget submissions. Develop and present financial scenarios, risk analyses, and resource allocation recommendations to A&L. Oversee the tracking and reporting of budget vs. actuals, providing insights on performance variances.

What we are looking for

5 to 12 years of relevant experience in a combination of Business Intelligence, Data Analytics, Financial Planning & Analysis (FP&A), Corporate Strategy, or a related field. Demonstrated expertise in leading strategic and financial planning cycles (AOP, forecasting, QBRs). Deep familiarity with modern BI tools (e.g., Tableau, Power BI) and financial modeling principles. Exceptional executive presence and communication skills, with the ability to influence and build credibility at all levels including Senior Management and C-suite levels Strong strategic mindset with an ability to connect disparate data points into a cohesive business narrative. Work location will be at the Marine Parade Public Library. As the library is currently closed for renovation, the current work location is at the National Library Building. Successful applicant will be appointed on an initial two-year contract.