Assistant Centre Manager Learning Centre

SEARCH AVENUE PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading literacy-based learning organization in Singapore is seeking an Assistant Centre Manager to lead centre operations and ensure exceptional learning experiences. Responsibilities include managing team operations, training staff, and upholding standards for student welfare. Candidates should have a diploma in Business Administration or similar and at least 2 years of relevant experience. Strong leadership and organizational skills are essential. The role requires working weekends and some weekdays, making it perfect for dynamic professionals committed to education.

Qualifications

• Minimum 2 years of experience in operations, preferably in education or customer-oriented industries.
• Strong leadership and communication skills are essential.
• Must be organized and proficient in MS Office and Excel.

Responsibilities

• Lead and manage centre teams in daily operations.
• Train and mentor new hires and existing team members.
• Ensure adherence to standard operating procedures for operations.
• Collaborate with customer service to resolve queries.
• Oversee centre administration including payments and record-keeping.

Skills

Leadership

Communication

People management

Organizational skills

Proficiency in MS Office and Excel

Education

Diploma or higher in Business Administration/Sales/Marketing

Job description

Are you passionate about education and enjoy working in a people-focused environment?

Our client is a leading literacy-based learning organisation with over 20 years of experience. They’re looking for an Assistant Centre Manager to lead their centre teams in ensuring smooth daily operations and exceptional learning experiences for their students and parents. This is a great opportunity for someone who enjoys managing people, improving processes, and driving results in a dynamic, people‑centric environment.

Key Responsibilities

• Lead and manage centre teams in the day-to-day operations of assigned learning centres.
• Ensure teams adhere to Standard Operating Procedures (SOPs) for smooth and consistent business operations.
• Train, mentor, and coach new hires and existing team members to maintain service excellence.
• Plan and manage staff rosters to ensure sufficient manpower during all operating hours.
• Collaborate with the Customer Service team to resolve customer queries professionally and promptly.
• Work with the Enrolment team to implement enrolment strategies and meet centre enrolment targets.
• Collaborate with the Teachers Team Lead on teacher deployment and operational needs.
• Coordinate with the Business Planning team on timetable optimization and centre efficiency.
• Oversee centre administration, including payments, petty cash, and record-keeping.
• Uphold student welfare and centre standards, ensuring a safe, clean, and conducive learning environment.

Requirements

• Diploma or higher in Business Administration/ Sales/ Marketing
• Min 2 years of experience in operations, preferably in education, retail, hospitality or other customer oriented industries
• Strong leadership, communication, and people management skills
• Excellent organisation skills
• Proficient with MS Office and Excel
• Willing to work both weekends and three weekdays

Hours: 3 weekdays + 2 weekend

Location: Central

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]