Assistant Bar Manager

NEW PARK PROPERTY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent hospitality group in Singapore seeks an Assistant Bar Manager to support lounge operations. Responsibilities include supervising staff, maintaining guest relations, and ensuring compliance with health and safety standards. The role demands strong organizational skills and a proactive approach to guest service. Join a dynamic team dedicated to creating memorable experiences and enhancing operational efficiency. This position offers an exciting opportunity to grow within the hospitality industry.

Responsibilities

• Assist in planning and organizing lounge operations.
• Supervise team members to ensure departmental standards.
• Build relationships with guests for personalized service.
• Handle administration work for cashier/bar operations.
• Check equipment/stock levels to ensure operations.
• Ensure compliance with sanitation and hygiene rules.
• Maintain knowledge of food & beverage services.

Job description

Job Purpose

The Assistant Bar Manager shall assist in planning, organizing and giving direction of the lounge operation. He/she will provide administrative support, contribute to marketing and delivering each promotion of the outlet. The Assistant Bar Manager is responsible and accountable for its profitability, revenue generation and creating WOW experiences.

Outlet Operation

• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service
• Handle guests’ complaints and comments tactfully and efficiently
• Handle all administration work pertaining to cashier/bar operations requirement and company’s policies
• Maintain department communication logbook and updated notice board
• Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
• Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Ensure that LQA Standards, health, safety and security procedures are in place in the outlet
• Attend all briefings, meetings and trainings as assigned by management
• Perform proper handover and communication to the next shift
• Assist other food & beverage outlets with their operations during peak times or when required