Assistant Application Engineer

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking an Assistant Application Engineer on a 1-year renewable contract. The role involves providing product-related information, troubleshooting customer issues, and conducting application testing. Candidates should hold a diploma in engineering and possess strong analytical skills. Knowledge of communication protocols and programming languages such as SQL or Python is advantageous. Attractive salary package, including performance incentives, is offered.

Qualifications

• Minimum Diploma Holder in an engineering discipline.
• Analytical skill to identify underlying principles from data.
• Familiar with Logic control and Microsoft Excel.

Responsibilities

• Provide information on products and applications to customers.
• Analyze and troubleshoot customer issues via phone/email.
• Conduct product application testing for sales reps.

Skills

Analytical skills

Familiarity with Logic control

Microsoft Excel skills

Familiarity with communication protocols

HMI programming knowledge

Education

Minimum Diploma in Engineering

Tools

SQL/MySQL

C#/Java/Python

Job description

Assistant Application Engineer

(1 year contract - renewable)

Location: Kallang

Working Day: 5 Days (Mon - Fri) Overtime is required.

Working Hour: 8.15am - 5.30pm

Salary: Up to $3200. Attractive monthly incentives based on performance is provided (Up to $800 monthly).

Job Summary

Provide information concerning products, applications, and problem diagnosis to sales representatives and customers, accurately. Conduct product application testing and troubleshooting on customers’ applications.

Job Scope

• Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications.
• Analyze and troubleshoot customer issues via phone/email as well as on-site.
• Conduct product application testing for sales reps and customers.
• Travel to customer’s site for on-site support including setup, adjustment/fine-tuning the system.
• Conduct post sales application training to customers.
• Create and update manuals for post sales application training for customers.
• May assist sales reps with on-site presentations to customers, as needed.
• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements.
• Understand and observe company / department policies and procedures.
• Other duties or projects, as assigned.

Requirement

• Minimum Diploma Holder in an engineering discipline (i.e Computer/Electrical Engineer).
• Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts.
• Familiar with Logic control, Microsoft Excel skills.
• Familiar with communication protocol (i.e Serial, Modbus TCP, Ethernet, EIP etc.).
• Familiar with HMI programming.

Good to have

• Experience with sensors and actuators (e.g. DC motors, encoders, relays, & solenoids), Stepper/Servo Motor.
• Knowledge of Database Language (SQL/MySQL).
• Knowledge of C#/Java/Python.
• Knowledge of PLC.

✅Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279