Assistant (Accounts)

National Service Resort & Country Club; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading hospitality provider in Singapore is seeking a Membership Accounting professional. This role entails managing member payments, applications, and inquiries while ensuring accurate financial processes. Candidates should hold a diploma in Accounting/Finance and have at least two years of relevant experience. The job offers a 5-day work week and transport from Tanah Merah MRT station.

Benefits

Staff transport provided

5-day work week

Qualifications

• Diploma in Accounting/ Finance /LCCI or equivalent with 2 years of experience in customer service.
• Ethical, patient, and calm temperament.
• Strong interpersonal skills, especially with club members.

Responsibilities

• Input payments and ensure accuracy before processing.
• Process new GIRO applications and verify completeness.
• Attend to member inquiries via phone and email.

Skills

Interpersonal skills

Customer service

Attention to detail

Education

Diploma in Accounting/ Finance /LCCI or equivalent

Job description

Roles & Responsibilities

Membership Accounting

• Input members’ AXS, Paynow and internet banking payments.

• Ensure all cheque details are keyed correctly by checking against payment listing. Cast cheques to ensure that total no of cheques and total cheques amount tally with payment listing’s total before processing for bank in. Handle dishonored cheques from members and ensure follow up actions taken by various Divisions.

• Process new GIRO application by verifying the completeness of information provided by member before sending it to the respective bank for approval. Upon approval, activate GIRO accounts in the Membership Accounting System.

• Liaise with bank and member for GIRO collection rejection to resolve the issue in order to ensure that the next GIRO deduction would be successful.

• Process new recurring credit card deduction applications and activate recurring credit cards accounts in the Membership Accounting system and follow up with members for any unsuccessful deduction if any.

• Receive weekly sales receipts from five F&B outlets. Ensure that total amount and number of receipts collected tally with the Membership system & F&B invoices before submission to AP for payment processing.

• Generate subscription fee on every 1st working day of the month to be debited to members’ account.

• Generate admin fees for defaulters on the 3rd working day of the month to be debited to members’ account.

• Attending to members’ enquiries via phone call & email professionally. Update any changes in the Membership Accounting system and prepare adjustment and refund entries if necessary from other Divisions pertaining to members only.

• To submit the Termination and Reinstatement Report on the 3rd working day of the month.

• Generate and printing of member’s statement of account in batches from Membership Accounting System and ensure these SOA to be sent out before 10th working day.

• Generate and print a list of expired, terminated & withdrawn member’s listing for MMC checking before submission to AP for SD refund via Paynow.

• Update reconciliation for F&B recoverable accounts against GL.

InternalControl

• Actively involved in half yearly club-wide fixed asset audit exercise and half yearly surprise cash count at collection counters.

• Perform accounts reconciliation to ensure controllership.

• Control the issuance of official receipts book to various divisions.

Others

• Assume adhoc projects as assigned from time to time by superior if any.

• Cover other Accounts Assistants’ work duty during their absence.

Requirements:

• Diploma in Accounting/ Finance /LCCI or any equivalent with 2 years of experience in handling and servicing customer enquiry

• Ethical, patient and calm

• Possess good interpersonal skills especially in handling club members

Additional Information:

• 5-day work week (Mon to Fri)

• Working Hours: 8am to 5.15pm OR 8.30am to 5.45pm

• Staff transport provided at Tanah Merah MRT station