Area Manager (F&B)

FOOD REPUBLIC PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading food and beverage company in Singapore is seeking an Assistant/Area Manager to oversee daily operations of multiple stalls. The role includes staff management, ensuring compliance with food safety standards, and optimizing operations for efficiency. Ideal candidates should have at least 3 years of experience in managing F&B outlets and be fluent in English and Mandarin. This position requires excellent leadership skills and a commitment to quality service. Work is five days a week on a rotating shift basis.

Qualifications

• Proven ability to manage multiple outlets in the F&B industry.
• Fluent in English and Mandarin for effective communication.
• Experience in staff performance management and training.

Responsibilities

• Oversee daily operations of drinks/food stalls to ensure efficiency.
• Create and audit SOPs to ensure consistency.
• Conduct regular food audits for product consistency.
• Manage team performance and motivation.
• Ensure strict adherence to local regulations and labor laws.

Skills

Team motivation

Staff training

Operational efficiency

Customer service

Food safety standards

Job description

Supporting the Food Atrium Division’s F&B Team in implementing business plans for various drinks/food stalls and restaurants, an Assistant/Area Manager is responsible for all the staff in the stalls that he/she is taking charge (up to 10 staff per stall). He/she is in-charge of the KPIs of all the stalls under his/her charge. In addition to taking care of store-level support functions such as customer service, scheduling, daily operations, cashiering, loss prevention, maintenance and back‑office support, the Assistant/Area Manager also recruits, trains and motivates staff.

Role & Responsibilities

• Oversee the assigned drinks/food stalls/restaurants’ daily operations to ensure efficiency, quality, service standards and cost‑effective management of resources
• Create, update and audit the drinks/food stalls/restaurants’ SOP and ensure that the SOP is observed consistently by the team
• Provide necessary guidance & consultation on food preparation and conduct regular food audits to ensure the consistency of all products
• Work one full day in each drinks/food stall/restaurant per week and discuss observations and to cover shifts as and when short of manpower.
• Manage, groom and motivate the team to foster continuous improvement
• Assist in staff recruitment selection, on‑job training, performance management & disciplinary/dismissal issues as required.
• Ensure food hygiene and safety standards are always observed with regular audits
• Oversee the planning of duty rosters and ensure prudence
• Ensure strict adherence to local regulations and labour laws
• Conduct frequent staff performance appraisal exercise when necessary
• Assist in new stall set ups, including planning of the new stall layout and equipment purchase
• Analyse and propose sales & promotional strategies to achieve higher revenue
• Assist to plan, formulate and/or review new products and/or menu selling price from time to time
• Conduct timely reviews on food and operating costs to ensure that they are in line with the budget
• Any other duties as assigned

Requirements

• At least 3 years of proven track record in managing multiple‑outlet format of F&B stores
• Fluent in English and Mandarin (written and spoken) to liaise with English and Chinese speaking business associates
• 5 days work week, on rotating shift basis