Aquarium Fish Retail Manager | Up to $4,500

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An aquatic store company in Singapore is looking for a Retail Supervisor to oversee daily operations and ensure excellent customer service. The role involves supervising retail staff, managing inventory, and maintaining the shop's presentation and livestock wellbeing. Candidates should have prior experience in retail supervision and basic knowledge of aquarium care. The position requires willingness to work weekends and public holidays, with a salary range of $3000 - $4500.

Qualifications

• Prior experience in retail supervision or a senior retail role preferred.
• Basic knowledge of aquarium care, livestock handling, or aqua scaping.
• Willing to work retail hours, weekends, and public holidays if required.

Responsibilities

• Oversee daily operations of the aquarium retail shop.
• Supervise and guide retail staff, ensuring product knowledge.
• Handle opening and closing duties, cash management, and POS operations.
• Maintain shop presentation, cleanliness, and livestock tanks.
• Monitor livestock wellbeing and coordinate care schedules.
• Manage inventory, conduct stock checks, and coordinate replenishment.
• Assist customers with aquarium setup advice and recommendations.
• Handle customer enquiries, feedback, and complaints professionally.
• Ensure adherence to company SOPs, hygiene, and safety standards.
• Support sales promotions and store performance.

Skills

Retail supervision experience

Aquarium care knowledge

Customer service skills

Job description

• Role: Retail Supervisor
• Industry: Aquatic Store
• Salary: Basic $3000 - $4500
• Working Days: 6 Days (5 days off per month)
• Working Hours: 10am – 8pm
• Working Location: Havelock, Singapore

Requirements

• Prior experience in retail supervision or a senior retail role preferred.
• Basic knowledge of aquarium care, livestock handling, or aqua scaping
• Willing to work retail hours, weekends, and public holidays if required.
• Will required to travel to other outlets when required.

Job Scopes

• Oversee daily operations of the aquarium retail shop to ensure smooth workflow and excellent customer service.
• Supervise and guide retail staff, ensuring product knowledge, service standards, and performance are maintained.
• Handle opening and closing duties, cash management, POS operations, and daily sales reporting.
• Maintain proper shop presentation, cleanliness, and upkeep of livestock tanks, aquatic plants, and aquarium displays.
• Monitor livestock wellbeing, water quality, and stock conditions, coordinating care schedules where required.
• Manage inventory, conduct stock checks, and coordinate replenishment of livestock, plants, and products.
• Assist customers with aquarium setup advice, product recommendations, and troubleshooting.
• Handle customer enquiries, feedback, and complaints professionally.
• Ensure adherence to company SOPs, hygiene, and safety standards.
• Support sales promotions and overall store performance.
• Perform any other duties assigned by Management.