Application Support Engineer (L2/L3) – Cloud & On-Prem Integrations

Evooq; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology-driven financial solutions company is seeking an Application Support Engineer in Singapore. The role involves leading the technical integration of software products within clients' environments while managing application releases and upgrades. Candidates should possess strong knowledge of system design, SQL databases, and network communications, along with excellent customer service skills. This position offers a unique opportunity to impact the client experience in the wealth management sector.

Qualifications

• Good knowledge of system design, development, implementation, and user support principles.
• Good knowledge of SQL databases.
• Understanding of Docker ecosystem concepts.
• Good knowledge of network communications.
• Good knowledge of the Linux environment.
• Decent experience with information system troubleshooting.
• Strong customer service and communication skills.

Responsibilities

• Support the client in implementing the necessary infrastructure.
• Manage and configure application releases.
• Assist client application management teams.
• Proactively participate in discussions on infrastructure changes.
• Interpret error logs and support the client.

Skills

System design principles

SQL databases

Docker concepts

Network communications

Linux environment

Information system troubleshooting

Customer service skills

Analytical skills

Job description

A technology-driven financial solutions company is seeking an Application Support Engineer in Singapore. The role involves leading the technical integration of software products within clients' environments while managing application releases and upgrades. Candidates should possess strong knowledge of system design, SQL databases, and network communications, along with excellent customer service skills. This position offers a unique opportunity to impact the client experience in the wealth management sector.