Application Support Developer

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

A staffing agency in Singapore is looking for a Software Engineer/Application Support Specialist who will handle troubleshooting, debug issues, and perform software development. Candidates should possess at least a Diploma or Bachelor's Degree in Computer Science and have a minimum of 3 years of technical/application support experience. Proficiency in programming languages like Java, C#, or Python is essential, alongside a proactive problem-solving approach.

Qualifications

• At least 3 years of Technical/Application Support experience on various technology platforms with programming skills.
• Knowledge in at least one programming language (e.g., Java, C#, Python).
• Knowledge in SRE/DevOps operations and infrastructure is a plus.

Responsibilities

• Provide Level 1 and 2 troubleshooting support and response.
• Debug issues and make necessary code changes.
• Log, elevate, and follow through with issues, ensuring that issues are resolved.

Skills

Technical/Application Support experience

Programming skills

Problem-solving

Education

Diploma/Bachelor's Degree in Computer Science or related discipline

Tools

Java

C#

Python

Job description

This role combines Software Engineering and Application Support responsibilities, involving both system development and day-to-day operational support.

Job Responsibilities

• Provide Level 1 and 2 troubleshooting support and response.
• Debug issues and make necessary code changes.
• Perform software development using programminglanguages.
• Log, elevate, and follow through with issues, ensuring that issues are resolved.
• Review and improve our alarms and alarm response.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• At least 3years of Technical/Application Support experience on various technology platforms with programming skills.
• Capable of responding to incidents and contributing to code-level fixes when required.
• Knowledge in at least one programming languages (e.g., Java, C#, Python).
• Knowledge in SRE/DevOps operations, and infrastructure is a plus.
• Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem-solving.