Application Specialist

ESCO MICRO PTE LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading bioprocessing technology company in Singapore seeks an Application Specialist to support bioprocessing tools like Tide Motion bioreactors. Key responsibilities include sourcing leads, providing application support, and presenting to clients. The ideal candidate has 2-5 years of relevant experience and a degree in a life science. Join an innovative organization to enhance your career while contributing to advancements in healthcare and life sciences.

Qualifications

• 2-5 years of product application specialist experience including bioreactors handling.
• In-depth knowledge of unit operations relevant to biotech.
• Excellent verbal and written communication skills.

Responsibilities

• Source new sales opportunities through inbound lead follow-ups.
• Troubleshoot application-specific enquiries on Tide Motion Bioreactors.
• Educate and support sales and customers with product information.

Skills

Interpersonal skills

Presentation skills

Organizational skills

Analytical skills

Sales and Marketing

Education

Bachelor's degree in Biotechnology/Biology or related field

Job description

About us:

Esco Lifesciences Group is improving lives through science! Headquartered in Singapore, expanded globally with factories and offices in 43 locations around the world, Esco is building a synergistic ecosystem of life science tools, diagnostics, therapies, and technologies to improve human lives.

With nearly 50 years of history and a strong foundation in Singapore, Esco is a dynamic, fast‑growing, mid‑sized multinational organization that bridges East and West. We offer a diverse, inclusive, and globally connected environment where you’ll collaborate with top experts and visionary clients worldwide. As we accelerate our global expansion, you’ll have the unique opportunity to grow your career in tandem with the company, driving innovation and shaping a healthier, more equitable, and resilient future.

Job Overview:

The ideal candidate will be involved in sourcing new leads, updating of client’s profile, inbound and outbound calls and emails, and marketing campaigns – Webinars, Seminars and Technical Discussions. Candidate must have strong interpersonal skills, independent, and able to work under pressure in a fast‑paced environment. This role requires the candidate to be involved in the development, production, and application of bioprocessing tools, such as Tide Motion bioreactors for adherent cell culture. The application support takes on many forms, ranging from technical support for our bioprocessing equipment to addressing application enquiries across a wide range of industries (vaccine, cell therapy, etc.).

Job title: Application Specialist

Key Responsibilities:

• Source new sales opportunities through inbound lead follow‑up and outbound cold calls and emails
• Convert opportunities into active accounts by presenting detailed information
• Provide knowledge of Bioprocessing product catalogue, and product maintenance
• Responsible for researching and identifying new leads
• Updates each CRM profile with detailed and accurate information
• Expected to maintain a minimum number of high‑volume outgoing communications
• Perform product test work to measure the properties or performance of our products. Generate the necessary documents for internal and customer use
• Troubleshoot application‑specific enquiries – primarily on Tide Motion Bioreactors (adherent cell culture)
• Write and execute product application plans such as item list, manuals, and other related documents
• Educate, train, and support sales and customers with product and application information
• Work independently and efficiently
• Communicate effectively with internal staff members and provide updates on the progress of projects
• Collaborate with engineers and development teams to keep track of experimental testing status and obtain test results in a timely manner
• Support product and service sales in application, marketing content, and quotations
• Responsible for coordinating trade shows/exhibitions company participates in
• Expected to maintain a high standard of professionalism in their verbal and written communications
• Follows established sales operating procedures and best practices
• Executes mass communication campaigns and maintains a follow‑up schedule until each lead is contacted

Key Requirements:

• At least 2‑5 years related product application specialist experience including handling of bioreactors for adherent culture
• Bachelor’s degree in Biotechnology/Biology, Bioengineering or other related life science fields
• In depth knowledge of unit operations and practices relevant to biotech customers and process
• Ability to give presentations at webinars, events, etc.
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
• Good presentation skills
• A friendly and pleasant disposition
• Sales and Marketing experience is a plus
• Excellent verbal and written communication skills
• Organized, analytical and can work under pressure
• Proactive and a team player
• High professional integrity, honesty and trustworthiness
• Willing to travel if needed