API Integration Support Specialist

SCIENTEC CONSULTING PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading consulting firm in Singapore is seeking an L1 Helpdesk Support Engineer to provide frontline technical support for API integrations. The role includes troubleshooting, escalation of issues, and communication with partners. Ideal candidates should have a Diploma in a relevant field, basic Java and Node.js knowledge, and familiarity with RESTful APIs. This position offers opportunities to enhance your technical skills in a dynamic work environment.

Qualifications

• Min Diploma in a relevant discipline.
• Basic working knowledge of Java and Node.js.
• Understanding of RESTful APIs and JSON payloads.

Responsibilities

• Act as the first point of contact for API and integration-related support requests.
• Perform initial troubleshooting based on runbooks and knowledge articles.
• Support basic API-related issues such as authentication and authorization errors.

Skills

Basic knowledge of Java

Basic knowledge of Node.js

Understanding of RESTful APIs

Familiarity with API testing tools

Awareness of API authentication methods

Basic understanding of cryptography concepts

Education

Min Diploma in a relevant discipline

Tools

Postman

curl

Job description

A leading consulting firm in Singapore is seeking an L1 Helpdesk Support Engineer to provide frontline technical support for API integrations. The role includes troubleshooting, escalation of issues, and communication with partners. Ideal candidates should have a Diploma in a relevant field, basic Java and Node.js knowledge, and familiarity with RESTful APIs. This position offers opportunities to enhance your technical skills in a dynamic work environment.