APAC Service & Solutions Leader - Genomics Growth

Illumina; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A leading genomics company in Singapore is seeking a leader for their APAC services organization. The role involves driving revenue growth, managing customer relations, and ensuring service excellence across large genomic projects. Ideal candidates will have over 20 years of experience in leadership positions within service organizations and a strong educational background in business or life sciences. This full-time role promotes equity and values employee contributions.

Qualifications

• Substantial knowledge and experience in progressive leadership within a service and support organization.
• Demonstrated ability to lead, influence, and collaborate across organizational boundaries.
• Demonstrated ability to define long-term strategy and translate this into operational plans.

Responsibilities

• Develop and drive multi-year strategy for revenue generation and customer experience.
• Provide pre-sale and post-sale support to sales team.
• Manage customer relations for senior-level customers.

Skills

Organizational Management

Presentation Skills

Agile

SAFe

AWS

Solution Architecture

Conflict Management

Data Management

Scrum

Team Management

Pre‑sales

Management Consulting

Education

BA/BS in Business or related field or BS/MS in Life Sciences

Bachelor’s degree and a minimum of 20 years of related experience with 12 years of management experience

Job description

A leading genomics company in Singapore is seeking a leader for their APAC services organization. The role involves driving revenue growth, managing customer relations, and ensuring service excellence across large genomic projects. Ideal candidates will have over 20 years of experience in leadership positions within service organizations and a strong educational background in business or life sciences. This full-time role promotes equity and values employee contributions.