APAC Onboarding Specialist — Remote

Wordly; Remote; SGD 60,000 - 80,000; Full time

Job summary

A dynamic tech startup in Singapore seeks an Onboarding Specialist to drive customer loyalty by supporting clients in their implementation of solutions. This remote role focuses on building strong client relationships, leading onboarding processes, and providing exceptional support. The ideal candidate will thrive in a fast-paced environment and be passionate about languages and technology. A high level of enthusiasm, curiosity, and a strong work ethic are essential for success in this position.

Benefits

Flexible remote work environment

Dynamic startup culture

Opportunity for growth in a fast-paced team

Qualifications

• Experience presenting to groups of customers virtually.
• Ability to explain technical concepts to a non-technical audience.
• Strong work ethic and initiative.

Responsibilities

• Onboard new clients as the main point of contact.
• Lead onboarding kick-offs and training workshops.
• Provide technical and consultative support to customers.

Skills

Natural story-telling

Strong communication skills

Passion for languages and accessibility

Experience in customer service

CRM proficiency

Job description

A dynamic tech startup in Singapore seeks an Onboarding Specialist to drive customer loyalty by supporting clients in their implementation of solutions. This remote role focuses on building strong client relationships, leading onboarding processes, and providing exceptional support. The ideal candidate will thrive in a fast-paced environment and be passionate about languages and technology. A high level of enthusiasm, curiosity, and a strong work ethic are essential for success in this position.