APAC Hospitality Program Manager

LinkedIn; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading professional networking company located in Singapore is seeking an experienced APAC Hospitality Programs Manager. This role focuses on leading the development of world-class dining and event experiences across APAC, managing vendor relationships, overseeing budgets, and ensuring compliance with food service regulations. The ideal candidate should have at least 10 years of work experience, including significant time in the hospitality industry, and strong leadership skills. The position involves approximately 25% travel to support various offices across the region. Join us to enhance our organizational culture and employee experience.

Qualifications

• 10+ years’ work experience.
• 5+ years of experience in the hospitality industry.
• 5+ years of service leadership experience.

Responsibilities

• Lead the development and continuous improvement of hospitality programs.
• Stay ahead of global food service trends.
• Ensure that supplier performance aligns with contractual obligations.
• Support the creation and management of the annual APAC Hospitality program budget.
• Collect and analyze employee feedback to improve food services.

Skills

Leadership/Inclusive leadership

Vendor management

Stakeholder management

Corporate food service operations

Financial management

Education

BA/BS degree or equivalent experience

Job description

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is on‑site, meaning it will be performed in the specified office on a full‑time basis due to the business needs of the team.

Job Description

LinkedIn’s Workplace Team’s vision is to empower how LinkedIn and the world work by enabling belonging through workplace experiences. We are responsible for designing and delivering facilities and services that reflect LinkedIn’s culture, creating an environment where people love to come to work, interact with colleagues, and deliver exceptional results.

The APAC Hospitality Programs Manager at LinkedIn is responsible for leading the development and execution of world‑class dining and event experiences across APAC. This role involves managing vendor relationships, overseeing budgets and financial performance, ensuring compliance with food service regulations, and driving operational efficiencies. This person will stay ahead of global food service trends, implement innovative concepts, and collaborate with cross‑functional teams to integrate hospitality services into LinkedIn’s broader goals. A key focus is leveraging employee feedback to continuously improve service quality and ensuring adherence to LinkedIn’s high global standards. The role also requires approximately 25% travel to support APAC offices and initiatives.

Responsibilities

• Lead the development and continuous improvement of hospitality programs that deliver world‑class dining and event experiences in LinkedIn’s APAC offices.
• Stay ahead of global food service trends and incorporate innovative concepts that align with LinkedIn’s hospitality standards.
• Ensure that supplier performance aligns with contractual obligations, Key Performance Indicators (KPIs), and established budgets.
• Develop and manage accurate Scopes of Work (SOWs) for supplier(s) across APAC, ensuring all contracts are executed efficiently and effectively.
• Support the creation and management of the annual APAC Hospitality program budget, including accruals, variance, and forecasting reports to track financial performance.
• Analyze existing operational processes, identify inefficiencies, and implement improvements to enhance quality, mitigate risks, and stay ahead of industry trends.
• Collect and analyze employee feedback to improve food services and dining experiences.
• Work closely with Regional and Site Managers and vendor partners to drive operational excellence.
• Maintain up-to-date knowledge of food service regulations across APAC, ensuring full compliance with all governmental standards.
• Lead efforts to ensure adherence to LinkedIn’s global quality standards and best practices in food service and hospitality.
• Collaborate with internal teams (Design & Build, Wellness, Experience, Security, etc.) to deliver seamless hospitality experiences.
• Work with these departments to integrate the food service program into LinkedIn’s broader organizational goals.
• Stay informed about cutting‑edge food service equipment and technologies that align with operational requirements, sustainability, and financial goals.
• Implement state‑of‑the‑art equipment and techniques that elevate food quality and service efficiency.
• Develop policies and procedures that support food quality while adhering to the highest industry standards.
• Ensure these policies align with LinkedIn’s overall hospitality and wellness initiatives.
• Take on special food service and hospitality projects as they arise to support APAC initiatives.
• Travel approximately 25% of the time to support the various offices and initiatives across APAC.

Basic Qualifications

• 10+ years’ work experience
• 5+ years of experience in the hospitality industry
• 5+ years of service leadership experience

Preferred Qualifications

• BA/BS degree or equivalent experience
• Experience creating and maintaining corporate food service operations.
• Financial management experience, specifically budget planning, accrual accounting, and reconciliations.
• Extensive experience leading partnerships with outsourced service providers and vendors to provide effective solutions.
• Food service equipment knowledge, specifically café, coffee bar, and micro kitchen support.
• Superior written and oral communication skills, and highly effective at building trust and interpersonal connections.
• Demonstrated success in influencing at all levels of the organization, and the ability to earn the trust of colleagues and senior management.
• Proven ability to develop and execute complex projects on schedule and on budget.
• Comfort navigating and leading through ambiguity and change.
• Contract understanding and management.
• Curious, flexible, creative strategic thinker.
• Proficient in digital and technology media.

Suggested Skills

• Leadership/Inclusive leadership
• Vendor management
• Stakeholder management
• Corporate food service operations
• Financial management

Additional Information

The following is a Global Data Privacy Notice for Job Candidates. Please follow the link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.