APAC Customer Onboarding Lead | Remote-friendly

Sumsub; Remote; SGD 60,000 - 80,000; Full time

Job summary

A leading verification platform is searching for a Customer Onboarding Manager to facilitate client onboarding smoothly. This remote-first role involves leading onboarding projects, coordinating teams, and ensuring effective client education. Candidates should have 2-3 years of project management experience, ideally in compliance solutions, and be fluent in English and Mandarin. The company champions a flexible work culture and values diversity in its workforce.

Benefits

Remote-first culture

Flexible working hours

Extra time off for personal days and holidays

Growth opportunities and learning support

Team offsite events

Access to necessary tools and hardware

Inclusive work environment

Qualifications

• 2-3 years of experience in project management, ideally in a client-facing environment.
• Experience with compliance solutions is a strong advantage.
• Proactive and detail-oriented.

Responsibilities

• Lead enterprise-level onboarding projects and guide clients through implementations.
• Coordinate internal teams for seamless delivery of services.
• Drive adoption of Sumsub products through education of client teams.
• Establish project plans and maintain communication for transparency.

Skills

Project management

Fluent in English and Mandarin

KYC, Transaction Monitoring

Job description

A leading verification platform is searching for a Customer Onboarding Manager to facilitate client onboarding smoothly. This remote-first role involves leading onboarding projects, coordinating teams, and ensuring effective client education. Candidates should have 2-3 years of project management experience, ideally in compliance solutions, and be fluent in English and Mandarin. The company champions a flexible work culture and values diversity in its workforce.