Analyst, Business Development

Mastercard; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading financial services company seeks a Senior Analyst for Business Development in Singapore. The role involves managing key customer relationships, driving sales strategies, and identifying new revenue opportunities. Ideal candidates should have at least 4 years of strategic sales experience and excellent interpersonal skills. A Bachelor's degree is preferred. The position requires strong problem-solving abilities and expertise in account management principles, all aimed at maximizing customer satisfaction and revenue growth.

Qualifications

• At least 4 years of successful customer-focused strategic sales experience.
• Knowledge of account management principles and effective customer relationships.
• Understanding of Mastercard's organization and payment products.

Responsibilities

• Lead the day-to-day customer relationship with key stakeholders.
• Manage contractual commitments from long-term partnerships.
• Drive go-to-market strategy with partners across Mastercard products.
• Identify new revenue opportunities and develop business cases.

Skills

Solutions-oriented mindset

Results-driven

Customer Relationship Management

Interpersonal relationships

Problem-solving

Education

Bachelor’s degree

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Analyst, Business Development

Overview

Our Mastercard Business Development team is looking for a talented individual to join us as a Senior Analyst in spearheading business wins. You will be empowered to manage every aspect of the Mastercard relationship, serving as the key account manager for customers including Retail and Commerce Merchants, Non-Financial Institutions, and Fintech players in Singapore. You will be leading clients discussions and strategizing sales and marketing activities, conducting performance reviews, evaluating returns on investments, and strengthening partnerships and relationships with both internal and external stakeholders within Singapore and across multiple markets. It is essential for the candidate to be a team player, outspoken, with high emotional intelligence and situational awareness.

The Role

• Lead the day-to-day customer relationship including building and enhancing relationships with key stakeholders
• Manage contractual commitments and obligations resulting from long-term partnership commitments.
• Develop strong working relationships with key influencers at customer organizations and Mastercard support teams
• Help drive Mastercard’s go-to-market strategy with your partners across all Mastercard products and services.
• Develop and execute strategic and tactical plans to enhance both customer and Mastercard profitability.
• Partner with cross-functional teams to identify new segments and product opportunities, developing tailored propositions to maximize market penetration.
• Coordinate and manage cross-functional team participation in support of customer objectives
• Support market strategy and plans to increase share, volume and customer loyalty with research and opportunity assessments and/or viability study of creative programs and new concepts
• Identify new and/or unique revenue opportunities and develop business case for internal approval
  

All About You

• The ideal candidate should be solutions-oriented and results-driven individual who is a commercially pragmatic business developer and well equipped with thought leadership skills, and a history of successful customer-focused strategic sales experience (at least 4 years with proven track record).
• Driven to succeed, organized and pro-active personality with the ability to manage, plan and execute projects, multi-task, analyze and resolve complex problems
• Knowledge of principles of effective account management, Customer Relationship Management and achieving within a team environment is required
• An understanding of the Mastercard organization and its payment products and services with demonstrated business acumen within the payments business; Familiarity with Mastercard customers, policies and processes would be highly preferred
• Excellent ability in building and maintaining interpersonal relationships while collaborating with Customers and cross-functional teams to create impactful business programs that maximizes segment penetration and drive customer revenues.
• Effective communication skills in conducting presentations and leading negotiations and influencing stakeholders internally and externally
• A Bachelor’s degree is highly preferred
  

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.