Air Logistics Aerospace Operations Manager - Asia Pacific

Kuehne+Nagel; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global logistics leader in Singapore is seeking an operations manager to oversee aviation jobs and control tower operations. The ideal candidate will have proven experience in operations management and strong analytical skills. This role involves collaborating with partners to ensure smooth cargo handling and monitoring performance metrics. Join a team that values diversity and offers a supportive environment for your career advancement.

Qualifications

• Proven experience in operations management, customer relationship management, or control tower leadership.
• Strong strategic and analytical thinking skills.
• Excellent communication and interpersonal skills.
• A passion for developing people and building a culture of accountability.
• Ability to manage multiple priorities under pressure while keeping customer satisfaction in focus.
• Knowledge of quality assurance or incident management processes will be an advantage.

Responsibilities

• Lead and develop a high-performing team to manage aviation jobs.
• Oversee daily control tower operations for real-time visibility.
• Collaborate with airlines and logistics partners.
• Monitor performance through data and KPIs for improvements.
• Partner with Sales and Business Development to support customer onboarding.
• Implement network strategies to enhance operations in APAC.

Skills

Operations management

Customer relationship management

Strategic thinking

Analytical skills

Communication skills

Interpersonal skills

Analytical thinking

Managing multiple priorities

Knowledge of quality assurance

Job description

It’s more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

How you create impact

• Lead and develop a high-performing team to manage live aviation jobs, ensuring seamless coordination and on-time delivery.
• Oversee daily control tower operations — maintaining real‑time visibility, proactively resolving exceptions, and ensuring all service level commitments are met.
• Collaborate closely with airlines, logistics partners, and internal teams to deliver smooth cargo handling and strengthen network reliability.
• Monitor performance through data and KPIs, identifying opportunities for process and cost improvements.
• Partner with Sales, Business Development, and Quality teams to support customer onboarding and continuous service enhancement.
• Contribute to Sterling’s growth in APAC by implementing network strategies that scale operations and reinforce our position as a trusted aviation logistics partner.

What we would like you to bring

• Proven experience in operations management, customer relationship management, or control tower leadership, ideally within aviation or logistics.
• Strong strategic and analytical thinking — able to interpret performance data and translate insights into improvement actions.
• Excellent communication and interpersonal skills to collaborate effectively with cross‑functional and global teams.
• A passion for developing people and building a culture of accountability, agility, and continuous improvement.
• The ability to manage multiple priorities under pressure while keeping customer satisfaction at the forefront.
• Knowledge of quality assurance or incident management processes will be an advantage.

What’s in it for you

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Who we are

Logistics shapes everyday life – from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e‑mail at: [e-mail] with the nature of your request. We will answer your inquiry within 24 hours.