Advertising Solutions Architect, gTech Ads LCS - Singapore

GOOGLE ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading global technology company is seeking a candidate for a role in Google Ads responsible for client engagement, project management, and technical solution development. The ideal candidate will have a Bachelor’s degree in Computer Science and 2 years of experience in a customer-facing role. Key responsibilities include leading client meetings, managing multi-quarter projects, and developing expertise in Google Advertising Products. This position offers the opportunity to innovate and enhance the customer experience with Google's technology.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
• 2 years of experience in a customer-facing role.

Responsibilities

• Engage with clients to identify business and marketing objectives.
• Lead meetings to explore opportunities for customer engagements.
• Develop expertise in Google Advertising Products and solutions.
• Collaborate on multi-quarter projects leading to customer success.
• Conduct planning and business reviews for service delivery.

Skills

Customer-facing skills

Technical implementation experience

Analytical skills

Project management

Problem-solving

Collaboration

Education

Bachelor’s degree in Computer Science or related field

Tools

JavaScript

Python

SQL

Job description

Product area

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

Job description

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

Job responsibilities

• Engage with external clients and internal sales stakeholders to identify customer business objectives and marketing objectives through consultative approach.
• Lead client meetings to explore opportunities for Technical and Media engagements which help the customers achieve their business objectives.
• Develop expertise of the Google Advertising Products, Customer Infrastructure and the current gTech Ads solutions offerings to be able to consult on or architect technical and Media solutions on top of them to meet customer needs.
• Lead multi-quarter projects by collaborating with cross-functional internal and external teams to ultimately lead to customer wins and Google Ads business outcomes.
• Lead planning and quarterly business reviews for
  Large Customer Sales(LCS) pod(s) to plan and govern the progress on gTech Ads service delivery and business enablement.

Minimum qualifications

• Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
• 2 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.

Preferred qualifications

• Experience with the advertising industry and technologies, specifically in Ad Tech Measurement, Tagging Analytics, and Attribution.
• Experience building proof of concepts using web/scripting technologies (e.g., JavaScript, Python) and SQL.
• Experience in project/program management, with the ability to work separatelyand manage multiple projects simultaneously.
• Ability to absorb technical concepts and effectively communicate them to a non-technical audience.
• Excellent collaboration, problem-solving, analysis, and communication skills.