Administrator (Marine Claims)

India International Insurance Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading insurance provider in Singapore is seeking a Claims Officer to manage marine and aviation insurance claims. The ideal candidate should have strong analytical skills and a minimum of 2 years of experience in handling non-life insurance claims. Responsibilities include settling claims and ensuring compliance with regulatory requirements. This role is suitable for driven individuals who can work under pressure and maintain strong client relationships. Candidates with at least ‘A’ Level or a diploma in a relevant field are encouraged to apply.

Qualifications

• Minimum 2 years of Non-Life Insurance Claim handling experience.
• Candidates with 5+ years can be considered for a more senior position.
• Strong customer service orientation required.

Responsibilities

• Receive and process all incoming marine and aviation insurance claims.
• Interpret policies and determine coverage of claims.
• Manage claims recoveries in compliance with regulations.

Skills

Customer service orientation

Analytical abilities

Written communication skills

Negotiation skills

Education

‘A’ Level or diploma in Business, Economics, Insurance or Law

Job description

• Receiving, recording and processing all incoming marine and aviation insurance claims
• Interpreting policies and determining the coverage of claims made, escalating issues as needed.
• Settlement of claims within the stipulated timeframe and KPI’s.
• Managing claims recoveries.
• Respond to clients' requests in accordance with service standards.
• Liaising with all stakeholders i.e. Accounts Department, Underwriting Dept. Brokers, Agents
• Ensuring compliance with regulatory requirements at all times.
• Maintaining current knowledge of insurance guidelines and policy changes and modifications
• Any other duties assigned by HOD or reporting authority.

REQUIREMENTS

• ‘A’ Level or diploma in any one of the following disciplines: Business, Economics, Insurance or Law
• Minimum 2 years of Non-Life Insurance Claim handling experience. Candidate with 5+ years of relevant experience can be considered for more senior position. Candidate with no prior experience can be considered.
• Strong customer service orientation
• Strong analytical and numerical abilities, written and negotiation skills
• Ability to work under pressure and with tight deadlines
• Work independently as well as a team player and self-motivated.
• Singaporeans only