Administrative Officer / Senior Administrative Officer (FSC HQ)

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A community-centric social service agency in Singapore is seeking an Administrative Officer to manage administrative operations within the Family & Community Support Division. Responsibilities include supporting senior management, overseeing communication, and collaborating on work processes. The ideal candidate has at least 5 years of experience, a diploma in administration, and strong communication skills. This position offers an opportunity to make a positive impact in the community.

Qualifications

• At least 5 years of relevant working experience.
• Comfortable traveling across different work locations when required.
• High sense of accountability and responsibility.

Responsibilities

• Support senior management with administrative tasks and reports.
• Oversee daily divisional correspondence and communication.
• Collaborate with internal and external parties to implement new work processes.

Skills

Empathetic and understanding when working with clients from diverse backgrounds

Strong verbal and written communication skills

Good leadership and team management skills

Attention to detail

Strong organizational and multitasking abilities

Good problem-solving and critical thinking abilities

Education

Diploma in Administration or a relevant qualification

Tools

Microsoft Office Suite (Outlook, Teams, Word, Excel)

Job description

Overview

COMPANY DESCRIPTION

Founded in 1978 as Singapore's first family service centre, Allkin Singapore is a community-centric social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

The Administrative Officer is responsible for the smooth running of Clinical Practice, People Development and Policy & Process administrative operations within the Family & Community Support Division. This includes managing financial records, liaising with various department staff and directors, and ensuring seamless workflows that support the division\'s functions.

Responsibilities

• Practice, People and Process Administrative Support:
• Support senior management with administrative tasks such as practice standards reports, people development dashboard, data tracking and analysis, audit preparation, and other tasks as needed.
• Oversee daily divisional correspondence, handling incoming and outgoing communication for the FSC HQ, e.g., smooth operations of phone, email, mail, and Teams.
• Schedule meetings and appointments and prepare meeting rooms for management meetings, stakeholder engagement sessions and training sessions, including logistics support. Assist with minute-taking when required.
• Prepare and distribute correspondence, memos, reading materials, and reports.
• Collaborate with internal and external parties to develop and implement new work processes and systems for the centres/division.
• Support relevant engagements and staff evaluations.

• Support Finance, HR, Procurement processes, such as purchase orders, issuing payment receipts, training block bookings and expense reimbursements.
• Update and maintain required records for group supervision, such as attendance data and fees.
• Update and maintain relevant divisional portals/systems accordingly.

Communication and Coordination

• Collaborate with internal and external parties to review work processes, forms, and systems for the division.
• Coordinate with internal parties to support the publicity and communication of any forms that is relevant for the Division.

Qualifications

• Diploma in Administration or a relevant qualification
• At least 5 years (for Admin Officer) and 7 years (for Senior Admin Officer) of relevant working experience
• Empathetic and understanding when working with clients from diverse backgrounds
• Comfortable traveling across different work locations when required
• High sense of accountability and responsibility
• Good leadership and team management skills
• Good problem-solving and critical thinking abilities, with attention to detail
• Strong verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficient in Microsoft Office Suite (Outlook, Teams, Word, Excel)

Other Information

Liberte HR Services Pte Ltd is the designated recruitment partner for Allkin Singapore. As part of the hiring process, you may receive communication from them regarding this opportunity. #LI-DNI

Please note that your application will be sent to and reviewed by the direct employer - Allkin Singapore Ltd