Administrative Executive, Business Development

Hilton; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

A leading global hospitality company is seeking an Administrative Executive for Business Development at Hilton Singapore. The role involves coordinating correspondence, assisting Sales Managers, and maintaining records. Ideal candidates are university graduates with at least one year of experience in international chain hotels, proficient in communication, and able to handle high-pressure situations. Join a team focused on delivering exceptional guest experiences.

Qualifications

• Minimum 1 year of experience in a similar capacity with international chain hotels.
• Able to handle stressful situations during busy periods.
• Familiar with the local market.

Responsibilities

• Handle correspondence for designated Sales Managers.
• Assist in typing and filing relevant documents.
• Maintain a proper filing and trace system for the department.
• Handle guests’ requests and liaise with concerned departments.
• Conduct site inspections and handle enquiries.

Skills

Good communication skills

Interpersonal skills

Team player

Ability to work under pressure

Marketing trend analysis

Education

University graduate

Job description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

Position Statement

The Administrative Executive for Business Development coordinates negotiation processes, Letters of Agreement, secretarial backup, hotel inspections or any other specific projects as assigned, under the general guidance and supervision of the Catering Sales Manager and the Events Servicing Manager.

What will you be doing?

As the Administrative Executive for Business Development, you will be responsible for performing the following tasks to the highest standards:

• Handle incoming and outgoing correspondence of designated Sales Managers.
• Responsible for assisting the managers in typing / filing correspondence such as proposals, Letters of Agreement, banquet event orders, group resumes, thank you letters, post event summaries, etc.
• Handle photocopying and distribution of all correspondence such as memos, banquet event orders, Letters of Agreement, resumes, etc. to concerned departments.
• Maintain a proper filing and trace system for the department.
• Responsible for maintaining the general tidiness of the department and ensuring sufficient stock of stationery and other office supplies.
• Be aware of event details related to the accounts of designated Sales Managers.
• Assist the Sales Managers in liaising with other departments for information (e.g. liaise with Banquet operations for floor plans and equipment / liaise with the Chef for special menus, etc.).
• Maintain a good understanding of clients serviced by designated Sales Managers.
• Handle all enquiries and provide initial suggestions on sales enquiries.
• Handle guests’ requests independently by supplying information, contacting concerned departments to assist in guests’ requests and needs.
• Update the group chart and prepare relevant reports.
• Conduct site inspections if required.
• Responsible for sending out the post-event critique forms with thank you letters at the end of each event.
• Assist in ad-hoc projects as assigned by the supervising Sales Managers and / or Director, GM&E / Assistant Director, GM&E.
• Maintain the highest standard of professionalism, ethics and attitude towards clients and colleagues.
• Always ensure that a hospitable service atmosphere is projected at all times in the hospitality business.

What are we looking for?

An Administrative Executive, Business Development serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• University graduate.
• Minimum 1 year of experience in a similar capacity with international chain hotels.
• Good communication and interpersonal skills.
• Good team player.
• Able to work under pressure and deal with stressful situations during busy periods.
• Familiar with the local market and good at marketing trend analysis.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Singapore Orchard

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Catering and Event Services