Administrative Assistant

Orange Valley Nursing Homes; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

A leading nursing home in Singapore is seeking an experienced administrative professional. The role involves managing reception duties, handling mail, maintaining documentation, and ensuring compliance with ISO procedures. Candidates should have at least GCE ‘N’ or ‘O’ level qualification and 2 years of relevant experience. The position calls for strong communication skills and an ability to work in a fast-paced team environment.

Qualifications

• Minimum GCE ‘N’ or ‘O’ level required.
• At least 2 years relevant experience in administration.
• Good interpersonal and communication skills needed.

Responsibilities

• Manage reception duties including visitor sign-in.
• Handle incoming and outgoing mail efficiently.
• Maintain an organized filing system.

Skills

Computer knowledge

Customer service experience

Good communication skills

Teamwork

Interpersonal skills

Education

GCE ‘N’ or ‘O’ level

Job description

Responsibilities

• To mend the reception counter, main gate and entrance door, ensure visitors sign‑in and out the visitor book when they leave the home.
• To send out outgoing mail, date‑stamp all the incoming mails and distribute them to respective personnel.
• To answer incoming calls, greet visitors, relay staff messages and accept deliveries.
• To prepare and file correspondence and maintain the filing system.
• Responsible for upkeep and repair of PC and copier, including ordering office supplies and calling for service.
• To arrange and confirm transport requisition with the service provider.
• To prepare resident case files for every new admission for both NUD and FBD.
• To print weekly updated resident admission and hospital admission lists.
• To prepare daily staff meal lists and perform other ad‑hoc duties assigned.
• To participate in any and all activities related to the smooth running of the admin department.

Areas of Accountability

• Document control of ISO forms and ensure the latest forms are being utilised.
• Maintain an efficient filing system.
• Ensure high accuracy when preparing schedules or reports for submission.
• Ensure every movement of resident safekeeping is documented.
• Ensure all outgoing memos are documented with a reference number.
• Participate in review processes.

Administrative & Management Practice

• Ensure that all documentation is maintained in accordance with ISO procedures.
• Ensure a working understanding of all nursing home protocols, procedures and policies.
• Ensure the efficient use and care of office equipment and supplies.

Requirements

• Min. GCE ‘N’ or ‘O’ level.
• At least 2 years’ relevant experience in administration.
• Computer knowledge, customer service experience an advantage.
• Highly motivated, able to work as a team in a fast‑paced environment.
• Good communication skills, good personality and good interpersonal skills.