Administrative Assistant

ORANGE VALLEY NURSING HOMES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A Nursing Home Facility in Singapore is seeking an Administrative Staff member to manage reception duties, handle correspondence, and maintain an efficient filing system. The ideal candidate should have a minimum GCE ‘N’ or ‘O’ level and at least 2 years of relevant experience in an administrative role. Strong computer knowledge and good interpersonal skills are essential. This fast-paced role requires teamwork and effective communication.

Qualifications

• At least 2 years’ relevant experience in administrative roles.
• Highly motivated with the ability to work as a team in a fast-paced environment.

Responsibilities

• Manage reception counter and ensure visitors sign-in.
• Handle incoming calls, greet visitors, and accept deliveries.
• Prepare and file correspondence and maintain filing system.
• Document control of ISO forms.
• Ensure accuracy when preparing reports or schedules.

Skills

Computer knowledge

Customer service

Good communication skills

Interpersonal skills

Education

Minimum GCE ‘N’ or ‘O’ level

Job description

Responsibilities

• To mend the reception counter, main gate and entrance door, ensure visitors sign-in and out the visitor book when they leave the home.
• To send out out-going mail, date-stamp all the in-coming mails and distribute them to respective personnel.
• To answer in-coming call, greet visitors, relaying staff's messages and accepting deliveries.
• To prepare and file correspondence and maintenance of filing system.
• Responsible for upkeep and repair of PC and copier including ordering of office supplies and call for service.
• To arrange and confirm with service provider for transport requisition.
• To prepare resident case file for every new admission for both NUD and FBD.
• To print weekly updated resident admission and hospital admission list.
• To prepare daily staffs meal list and perform other ad-hoc duties assign.
• To participate in any and all activities related to the smooth running of the admin Department.

Areas of Accountability

• Document control of ISO Forms and ensure latest forms is being utilized.
• Maintain an efficient filing system.
• Ensure high accuracy when preparing schedule or report for submission.
• Ensure every movement of resident safekeeping is being documented.
• Ensure all out-going memo is being documented with a number.
• Participate in review processes.

Administrative & Management Practice

• Ensure that all documentation is being maintained accordance to ISO procedures.
• Ensure a working understanding of all nursing home protocols, procedures and policy.
• Ensure the efficient use and care of office equipment and supplies.

Requirements

• Minimum GCE ‘N’ or ‘O’ level.
• At least 2 years’ relevant experience in administrative.
• Computer knowledge, customer service will be an advantage.
• Highly motivated, ability to work as a team in a fast paced environment.
• Good communication skills, good personality and good interpersonal skills.