Admin Operations Coordinator

LOTTE Confectionery (S.E.A.) Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading confectionery company seeks an Administrative Support professional in Singapore to coordinate business operations effectively. This role involves processing payments, managing documentation, and providing customer service support to internal teams and vendors. The ideal candidate will have a diploma or degree in Business Administration, with 2–3 years of relevant experience and strong skills in MS Office and ERP systems. This full-time position offers a structured work week from Monday to Friday.

Qualifications

• 2–3 years of experience in operations, administration, or AR/AP support.
• Experience with ERP system preferred.

Responsibilities

• Process local and overseas payments and handle banking documents.
• Monitor receivables and prepare Statements of Account (SOA).
• Prepare, scan, and file approval forms for audit purposes.
• Act as point of contact for enquiries via email and phone.
• Process purchase orders in the NetSuite system.

Skills

Organizational skills

Customer service skills

Proficiency in MS Office

Attention to detail

Ability to multitask

Education

Diploma/Degree in Business Administration or related field

Tools

ERP system

Job description

Purpose

Support day‑to‑day business operations by coordinating administrative tasks, managing payments and documentation, and providing customer service support to internal teams, vendors, and B2B clients.

Key Responsibilities

• Payments & Documentation: Process local and overseas payments, handle banking documents, and maintain company records.

• Accounts Support: Monitor receivables, prepare Statements of Account (SOA), follow up on overdue payments, and record incoming receipts.

• Compliance & Reporting: Prepare, scan, and file approval forms for audit purposes; support month‑end closing and expense accruals.

• Customer & Vendor Coordination: Act as a point of contact for enquiries via email and phone; manage billing queries, returns, credit notes, and product disposal; liaise with warehouse and vendors to track product expiry and ensure timely deliveries.

• Order Processing: Process purchase orders in the NetSuite system, issue credit notes for returns, and ensure timely deliveries to minimize waste.

• Cross‑Team Collaboration: Work with internal stakeholders to secure approvals and budget codes before payment/PO/CN.

• Administration & Ad‑hoc Support: Assist with general office administration (e.g., rentals, supplier invoices, contracts) and perform any other duties assigned by management.

Requirements

• Diploma/Degree in Business Administration or related field.

• 2–3 years of experience in operations, administration, or AR/AP support.

• Proficiency in MS Office; experience with ERP system preferred.

• Strong organizational skills with attention to detail.

• Good communication and customer service skills; able to liaise effectively with internal teams and external partners.

• Ability to multitask and work independently in a fast‑paced environment.

Working Details: Monday to Friday, 5-day work week: 8.30 am to 5.30 pm (1 hour lunch break)