Admin Officer

FLINTEX CONSULTING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is seeking an Administrative and Customer Service Support professional to assist the Aftersales and Service Managers. Key duties involve managing documentation, customer care coordination, and ensuring office supplies are stocked. This role requires at least 1 year of relevant experience and offers a full-time working schedule.

Qualifications

• At least 1 year of administrative or relevant work experience.

Responsibilities

• Provide administrative support to the Aftersales and Service Managers.
• Assist with warranty claims and customer data management.
• Coordinate customer care with the call center and reception.

Skills

Administrative Support

Customer Care Coordination

Job description

Administrative and Customer Service Support Role

This position involves providing administrative support to the Aftersales and Service Managers, assisting with documentation, monitoring leave and overtime approvals, managing subcontractor POs and follow-ups, and ensuring office supplies and uniforms are adequately stocked.

The role also includes supporting the warranty department by updating customer data, submitting warranty claims, and managing warranty documentation efficiently and accurately.

Additionally, the candidate will handle customer care coordination with the call center and reception, assist with CCR-S, VOC scores, and follow up on feedback and service requests.

Minimum requirements:

• At least 1 year of administrative or relevant work experience.

Working hours:

• Monday to Friday, 8:30 a.m. - 5:30 p.m.
• Saturday, 8:30 a.m. - 12:30 p.m. (Alternate Saturdays)