Admin cum Customer Service Coordinator

FLINTEX CONSULTING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A growing consulting firm in Singapore is seeking an enthusiastic candidate for an administrative and customer service role. Responsibilities include managing communication, handling customer enquiries, and supporting HR tasks. The ideal candidate has a diploma in Business Administration with at least one year of relevant experience, is bilingual (English and Chinese), and can work weekends. This role offers an opportunity to be a crucial contact point for visitors and customers, promoting a welcoming workplace environment.

Qualifications

• Minimum 1 year of relevant working experience.
• Meticulous and able to work in fast-paced environment.
• Weekend availability required.

Responsibilities

• Manage external phone calls and general workplace upkeep.
• Coordinate maintenance services for office facilities.
• Attend to customer enquiries for training and tuition services.

Skills

Administrative and reception coverage

Customer service

Bilingual (English and Chinese)

Proficiency in MS Office

Education

ITE/Diploma in Business Administration or Business Services

Tools

WhatsApp

WeChat

Job description

We are looking for aspiring personnel to join our growing team. You will be responsible for the full spectrum of admin duties, attending to customer enquiries, and assisting in assigned HR tasks. As an important point of contact for all internal and external communication, you will serve as an integral part of the Admin cum Customer Service functions.

Specific Responsibilities

• Responsible for administration and reception duties, and assigned HR tasks.
• Manage external phone calls, general workplace upkeep, courier services, mail etc.
• Serve as point of service contact for all internal/external visitors & meetings.
• Administer and facilitate seamless control of the provision of stationery/pantry supplies.
• Coordinate maintenance services, including office facilities, photocopier, pest control, plants etc.
• Attend to customer enquiries relating to training/enrichment/tuition services.
• Ad-hoc duties when required.

Qualifications/ Requirements

• ITE/Diploma in Business Administration or Business Services.
• Minimum 1 year of relevant working experience.
• Proficient with administrative and reception coverage.
• Prior experience in customer service / sales roles has advantage.
• Meticulous and able to work in fast paced environment.
• Bilingual and able to manage queries from Chinese speaking associates.
• Versed in MS Office, WhatsApp & WeChat.
• Weekend availability.

Working hours

6 days work week, 10am to 6pm. Work on weekends, Weekday off day.