Account Risk Specialist (Principal)

OKX; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

A leading cryptocurrency exchange in Singapore is seeking an experienced risk management professional to develop anti-scam frameworks and combat user fraud. The ideal candidate will have over 7 years of experience, a strong understanding of crypto-specific threats, and excellent communication skills. This role is crucial for maintaining user trust and ensuring a secure trading environment, with an emphasis on proactive fraud detection and regulatory compliance.

Benefits

L&D programs and education subsidy

Wellness and meal allowances

Comprehensive healthcare schemes

Qualifications

• 7+ years of experience in risk management with focus on ATO and anti-scam detection.
• Ability to analyze complex fraud patterns into structured frameworks.
• Strong understanding of global regulatory expectations in crypto.

Responsibilities

• Develop anti-scam frameworks to prevent social engineering scams.
• Identify and close capability gaps in ATO defenses.
• Prepare clear internal and external communications.

Skills

Risk management

Anti-scam detection

Strong systematic thinking

Excellent communication skills

Understanding of crypto threats

Job description

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

The fraud risk strategy team plays a pivotal role in safeguarding fraud and mitigating associated risks while minimizing impact on user experience and business operations. Through rigorous fraud analysis and comprehensive risk management strategies, they proactively detect and combat user scams, phishing attempts, and general fraudulent activities.

Your efforts on this team will help to drive proactive fraud risk mitigation efforts, protect user trust, and ensure sustainable business growth by maintaining a secure and resilient trading environment.

What You’ll Be Doing

Develop and refine anti-scam frameworks to detect and prevent social engineering scams, investment fraud and other crypto-specific deception tactics that lead to fund losses.

Proactively identify and close capability gaps in current ATO defenses through systematic gap analysis, threat modeling, and benchmarking against industry-leading practices and emerging attack vectors.

Prepare clear, compelling internal and external communications, including incident reports, regulatory submissions, and public-facing materials.

Build tangible user trust through visible security measures while effectively showcasing our advanced capabilities to regulators, industry partners, and the public — reinforcing our position as the safest cryptocurrency exchange.

What We Look For In You

7+ years of hands-on experience in risk management, with strong focus on ATO and anti-scam detection — preferably in cryptocurrency exchanges, fintech, digital payments, or high-risk online platforms.

Demonstrated strong systematic thinking ability — able to break down complex fraud patterns into structured, scalable frameworks, rules, and decision trees.

Deep understanding of crypto-specific threats: phishing, SIM-swapping, credential reuse, mule accounts, authorized push-payment scams, and behavioral indicators of compromise.

Familiarity with global regulatory expectations around user protection, AML, and fraud prevention in crypto.

Excellent written and verbal communication skills in English (Mandarin is a plus); ability to translate technical concepts into clear, persuasive narratives for non-technical audiences.

Self-motivated, detail-oriented, and able to thrive in a fast-paced, high-stakes environment.

L&D programs and Education subsidy for employees' growth and development.

Various team building programs and company events.

Wellness and meal allowances.

Comprehensive healthcare schemes for employees and dependants.

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