Account Manager (Digital social media)

Cultivar Staffing & Search; Singapore; On-site; SGD 60,000 - 75,000; Full time

Job summary

A local brand communication firm in Singapore is seeking an experienced Account Manager to oversee client relationships and manage social media campaigns. The ideal candidate will have at least 3 years in advertising agencies, strong communication skills, and a proven track record in digital marketing. You will work closely with the creative team to implement strategies and report on performance metrics. Competitive compensation and growth opportunities are offered.

Qualifications

• Minimum 3 years of experience in advertising agencies managing social media.
• Strong knowledge of maximizing social media platforms.
• Excellent communication and writing skills.

Responsibilities

• Oversee client relationship and ensure timely task fulfillment.
• Collaborate with Account Director for campaign management.
• Develop and implement digital strategies with creative teams.
• Analyze client briefs and manage multi-channel campaigns.
• Monitor and report ad performance.

Skills

Social media management

Client relationship management

Communication

Digital marketing

Job description

The hiring company is a local brand communication firm assisting thousands of large enterprises in crafting the right brand messages for intended results. Due to expansion, they are looking to fill the role of Account Manager (Digital social media)

Responsibilities

• Oversee client relationship and allocated tasks to verify that requirements are fulfilled on schedule
• Ensure clear, succinct, and efficient interaction with clients and stakeholders
• Collaborate with the Account Director to oversee the process between external organizations, clients, and the creative department to ensure that tasks are delivered on time and on budget
• Engage in pitching, from recognizing possibilities to developing strategies and giving proposals
• Develop and implement successful digital tactics in collaboration with the marketing and creative departments, as well as enabling the development of project briefs that fulfil business and/or campaign goals
• Analyze the client's brief, carry out research, plan, develop, and design rollouts and activations across integrated campaigns and/or editorial calendars, and oversee a complicated, multi-channel campaign across the many stages of the pipeline / customer experience
• Handle assets, content agendas, and publishing agendas on a monthly basis
• Manage daily exchanges and questions from social media users
• Guide and assist customers in upholding social service standards and ensuring response times match client's needs
• Reporting, tracking and implementing issues on digital platforms and managing issue resolution by allocating the right resources
• Ad performance should be monitored, optimized, tracked, and reported on
• Create social media performance reports on a weekly and quarterly basis
• Analyze and provide data and knowledge gained in ways that will improve editorial schedule development choices and meet KPIs
• Create content foundations and concept ideas for multi-channel channels, such as social media, websites and digital media systems, and supervise the design and deployment of high-quality creative deliverables

Requirements

• At least 3 years of experience in advertising agencies and managing social media platforms
• Excellent knowledge of how to maximize all social media sites
• Strong communication and written skills
• Experience in Government Account will be an advantage

Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

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EA License Number: 19C9782EA

Personnel Number: R1326341 (Ng Zhen Yu)

Required Skills:

Data Tactics Reports Development Performance Publishing Digital Media Search Customer Experience Resume Hiring Deliverables Campaigns Government MS Word Salary Advertising Social Media Research Design Communication Marketing Business