Account Manager and Business Development (Travel & Dining Services)

Shopee; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading e-commerce platform in Singapore is seeking an energetic Account Manager to join the Business Development team. This role focuses on driving growth in the Travel & Dining Services category, managing portfolios of key accounts, particularly in Food & Beverage and ride-hailing sectors. The ideal candidate has a Bachelor's degree, has relevant experience in account management, and possesses strong analytical and communication skills. Join us to create impactful partnerships and drive commercial success.

Qualifications

• Relevant experience in account management or category management preferred.
• Experience in e-commerce or a related industry is advantageous.
• Proven ability to build and sustain client relationships.

Responsibilities

• Drive commercial growth for key accounts in Travel & Dining Services.
• Develop strategic plans to engage and optimise accounts.
• Collaborate with various teams for smooth execution of initiatives.

Skills

Strong communication skills

Analytical skills

Entrepreneurial mindset

Goal-oriented

Education

Bachelor’s degree in any discipline

Job description

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

About the Team:

We’re on the lookout for an energetic and driven Account Manager to join our Business Development team and take charge of the fast-growing Travel & Dining Services category! In this role, you’ll play a key part in shaping the success of our merchant partners, with a strong focus on the vibrant Food & Beverage (F&B) and ride-hailing sectors. You’ll be at the forefront of building impactful partnerships, driving growth, and creating winning strategies that fuel commercial success.

Job Description:

• Drive commercial growth for a portfolio of key accounts within the Travel & Dining Services category, with a primary focus on F&B merchants and ride-hailing partners
• Develop and implement strategic plans to engage accounts and optimise their performance in both day-to-day operations and large-scale Shopee campaigns
• Analyse account performance and operational metrics to identify growth opportunities and provide data-driven solutions to improve business outcomes
• Collaborate with the acquisitions team to pitch and successfully onboard new merchants, expanding our service offerings
• Work closely with internal teams, including Marketing, Revenue and Operations, to ensure smooth execution of all initiatives and campaigns
• Lead in-team projects to establish improved processes and introduce new strategic initiatives that enhance overall team and category performance
• Engage with accounts to drive participation in Shopee campaigns, collaborating with them to achieve and exceed campaign targets
• Partner with Category Managers to define, implement and execute a comprehensive growth strategy for the Travel & Dining Services vertical

Requirements:

• Bachelor’s degree in any discipline
• Relevant experience in account management or category management would be advantageous
• Experience in e-commerce or a related industry is preferred
• Strong communication skills with a proven ability to build and sustain client relationships
• Entrepreneurial mindset: a self-starter who is comfortable with ambiguity, willing to experiment, and eager to take on new challenges in a dynamic environment
• Excellent analytical skills with the ability to interpret data and apply insights to decision-making
• A proactive and goal-oriented individual who is a strong team player and thrives in a dynamic setting