Account Manager

APEX PRODUCTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading production company in Singapore seeks a dedicated Account Manager to manage client relationships and oversee project delivery. The ideal candidate should have a degree in Marketing or a related field, with 3-4 years of experience in account management. You will need excellent communication skills and the ability to handle multiple projects simultaneously, ensuring client satisfaction and identifying upsell opportunities. This role offers a chance to work in a fast-paced, creative environment.

Qualifications

• 3-4 years in account management, client servicing, or marketing/advertising agency role.
• Ability to manage multiple projects in a fast-paced environment.
• Excellent written and verbal communication skills

Responsibilities

• Serve as the main point of contact for assigned clients.
• Understand client business goals and propose solutions.
• Coordinate with various teams to ensure timely delivery of projects.

Skills

Account management

Client servicing

Communication

Project management

Problem-solving

Education

Degree in Marketing, Communications, Business or related field

Job description

Job Description

• Serve as the main point of contact for assigned clients, building strong, long‑term relationships.
• Understand client business goals and challenges; proactively propose APEX solutions to meet those needs.
• Ensure high levels of client satisfaction, retention, and repeat business.
• Coordinate with Events, Productions, Digital, and Creatives teams to ensure timely and quality delivery of client projects.
• Monitor project progress, budgets, and timelines; elevate risks early.
• Prepare regular status updates and reports for clients.
• Identify and pursue upsell and cross‑sell opportunities within existing accounts (e.g., turning an events client into a digital retainer).
• Development and execution of business proposals, pitches, and presentations for potential clients or tenders.
• Assist in negotiating contracts and closing deals where applicable.
• Provide input on service improvements and client insights to leadership.
• Provide consistent reports and updates to leadership for all accounts.

Requirements

• Degree in Marketing, Communications, Business, or related field.
• 3–4 years in account management, client servicing, or marketing/advertising agency role.
• Prior exposure to events, media production, or digital marketing projects is highly preferred.
• Ability to adapt and be initiative at managing multiple projects simultaneously in a fast‑paced environment.
• Strong documenting skills with excellent attention to detail.
• Self‑motivated, dedicated, hands‑on and willing to go extra mile.
• Client‑first attitude with a proactive, problem‑solving approach. Strong work commitment.
• Strong sense of urgency
• Excellent written and verbal communication skills
• Extremely well organization skills
• Ability to anticipate roadblocks and pivot when necessary (to think out of the box)