Account Manager

TotallyAwesome; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

Join a leading Cognitive AI company as an Account Manager where you will enhance client servicing and oversee campaign execution in media strategy. Leverage your experience to build strong relationships and deliver effective digital solutions, all while enjoying a unique work culture that values growth and collaboration.

Benefits

Unlimited leave

Finish early Fridays

Flexible working arrangements

Mentorship programs

Remote working support across APAC markets

Qualifications

• 3-4 years of experience in Account Management or Client Servicing.
• Background in Media Strategy or Planning preferred.
• Experience in developing and maintaining client relationships.

Responsibilities

• Manage client relationships and oversee campaign execution.
• Develop tailored media plans to align with client objectives.
• Analyze data from campaigns to draw insights and optimize strategies.

Skills

Client servicing

Media Strategy planning

Analytical skills

Communication

Stakeholder management

Problem-solving

Job description

WHO ARE WE?

Our vision is to transform human behaviour into actionable intelligence.

SQREEM is a leading Cognitive AI company specializing in delivering Behavioral Intelligence, a transformative approach to understanding, mapping, and predicting human behavior.

Using our proprietary Cognitive AI model, we process over 4 billion unrelated and unstructured data signals daily from the Open Web across 70+ countries. By decoding patterns, uncovering intent, and analyzing behaviors, we transform vast, complex datasets into actionable intelligence that businesses rely on to make smarter, more precise decisions.

Our innovative technology powers ONE, our proprietary end-to-end platform, which enables organizations to turn complex behaviors into clear, data-driven insights. From understanding audience intent to curating highly refined segments, ONE bridges the gap between data and decision-making, empowering businesses to unlock meaningful engagement at scale.

The result is the world’s largest library of privacy-first, non-PII, GDPR-compliant intent and demographic signals, including ID-free cohorts that meet the highest global privacy and security standards, such as HIPAA, COPPA, GDPR, and ISO-27001.

To reach an under 18 audience, our platform, TotallyAwesome, is a contextual-first marketing solution that enhances ad effectiveness without using personal data and guarantees 100% brand safety. By combining human moderation, AI and psychological expertise, we deliver the right content to the right audience at the right time. Our multi-channel solutions reach over 600 million monthly users in APAC across apps, sites, YouTube, gaming, and influencers.

WHAT WILL YOU BE DOING

Overview: We are looking for a driven individual with experience in client servicing – preferably with experience in media strategy planning.

As an Account Manager, you will closely with the Sales team, taking ownership of client servicing, supporting the development of effective media strategies and overseeing end-to-end campaign execution to meet client objectives.

HOW WILL YOU CONTRIBUTE TO THE TEAM

• Manage cross-regional client relationships, maintaining high standards in client servicing and strong campaign outcomes aligned with client objectives
• Oversee and develop a team of Senior Account Executives, fostering growth and performance
• Work alongside the Sales team to build and maintain strong, long-term relationships with clients to drive client and revenue retention, and growth, serving as their main point of contact upon Sales closure
• Assist in the preparation of responses to briefs
• Develop and implement tailored media plans that align with our clients’ business objective to provide relevant, winning digital solutions
• Ownership of client communications on all aspects of client-related campaigns and materials, including post-campaign analysis, report and reviews
• Analyse and interpret data from past and existing campaigns to draw insights and optimise strategies, be the go-to on all client work under your purview
• Work closely with internal teams and external partners on end-to-end campaign execution
• Proactively address clients’ concerns and troubleshoot campaign-related issues
• Identify opportunities to upsell and cross-sell our products and services to existing clients
• Stay current with industry trends and developments
• Contribute to the improvement of the company’s overall media strategy

WHO ARE WE LOOKING FOR

• You have 3-4 years of work experience in Account Management / Client Servicing, background in Media Strategy, Media Planning or similar role preferred
• You are adaptable to working across time zones based on client regional needs and have an unstoppable ability to develop and maintain key relationships with clients - they should be your biggest fans!
• You’re insanely well-organised with excellent communication and stakeholder management skills and a high level of attention to detail
• You think logically, even under pressure, and come up with innovative solutions to problems
• You’re analytical and have a great head for numbers
• Excellent written and spoken English
• Genuine curiosity about the advancements in AI technologies, with an eagerness to explore new concepts and innovations

OUR ETIQUETTE

We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. In our culture, we live by the following values:

• Innovation & Agility
• Teamwork & Collaboration
• Data Integrity & Ethics
• Results-driven performance
• Human by design

Our people are at the heart of what we do and the driving force behind our growth and success. We value

our culture as the lifeblood of our business and work hard every day to maintain this as we continue to grow and scale our team. We believe in offering opportunities to learn and grow every day and we’ve got a strong track record in developing great people.

We are proud to be an equal opportunity workplace. We review job applications without regard to their race, color, religion, gender identity, national origin, citizenship, age, marital status.

PERSONAL ATTRIBUTES

• You are a self-starter, independent and problem solver. You consider yourself a high-performance personality
• Understand what it means to deliver excellence
• Good sense of humor and ability to stay calm under pressure
• Well-organised with excellent communication and time management skills

WHAT CAN WE OFFER YOU

• Our people are at the heart of what we do and the driving force behind our growth and success
• We value our culture as the lifeblood of our business and work hard every day to maintain this as we continue to grow and scale our team
• We believe in offering opportunities to learn and grow every day and we’ve got a strong track record in developing great people
• We are proud to be an equal opportunity workplace. We review job applications without regard to their race, color, religion, gender identity, national origin, citizenship, age, marital status
• Unlimited leave!
• Finish early Fridays!
• Social work environment
• Flexible working arrangements
• Mentorship programs
• Remote working support across APAC markets
• We are a team of passionate experts. We are not just leading in this industry; we are defining it