6 Months Contract Customer Service Executive - Financial Institution (Office Hours) #BLM

Recruit Express Pte Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Customer Service Executive for a 6-month contract. The role involves handling customer enquiries, providing excellent service, and managing account-related issues. Ideal for candidates who enjoy interacting with clients. Applications are to be sent via email. Only shortlisted candidates will be notified.

Responsibilities

• Handle emails and phone calls enquiries such as account opening and general account/transaction-related enquiries/issues.
• Deliver excellent customer service, provide prompt and accurate advice to clients/advisors.
• Make follow-up calls/emails to customers/advisors on account opening applications.
• Perform call verification to update client details and reset passwords.
• Attend to walk-in customers at our customer service centre.

Job description

Responsibilities

• Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues
• Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution
• To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment
• Call verification to update client details, form amendments and reset password for accounts etc.
• Other ad-hoc admin and follow-up tasks assigned
• Attend to walk-in customer at our customer service centre
• Work closely with various departments and other CS team members

6 Months Contract Customer Service Executive - Financial Institution (Office Hours) #BLM

Singapore | Posted: Sep 14, 2025

Application Procedures

Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)

[e-mail]

Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.