24x7 IT Support Engineer – Cloud, Network & Security

EMINET PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A regional Managed Service Provider in Singapore seeks an IT Support Engineer. The role involves providing 7x24 support for IT systems and networks, and requires a Diploma or Degree in the relevant fields along with practical knowledge in ITIL and extensive IT Managed Services experience. The ideal candidate should have strong troubleshooting skills in Cloud, Cybersecurity, and Networking, and possess excellent communication abilities. Attractive salary offered, readiness to start work immediately is preferred.

Benefits

Attractive salary based on experience

Immediate start available

Qualifications

• 2 or more years experience in IT Managed Services and Support.
• Good hands-on knowledge of IT systems including Cloud, Cybersecurity, and Networks.
• Ability to work and contribute in a team or individually.

Responsibilities

• Provide 7x24 support for IT systems and networks.
• Install and configure Cloud/Servers/Storage, Networking, and Security systems.
• Manage trouble tickets and documentations for installations and maintenance.

Skills

ITIL implementation

Troubleshooting skills

Customer interaction

Communication skills

Education

Diploma or Degree in Electrical/Electronic/Computer Engineering or related

Tools

Cloud Systems

Network Security

VoIP Systems

Job description

A regional Managed Service Provider in Singapore seeks an IT Support Engineer. The role involves providing 7x24 support for IT systems and networks, and requires a Diploma or Degree in the relevant fields along with practical knowledge in ITIL and extensive IT Managed Services experience. The ideal candidate should have strong troubleshooting skills in Cloud, Cybersecurity, and Networking, and possess excellent communication abilities. Attractive salary offered, readiness to start work immediately is preferred.