194 - Desktop Engineer

A LOOP PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT support firm in Singapore is seeking a dedicated IT Support Specialist to manage on-site technical assistance and ensure seamless AV experiences. The role involves troubleshooting hardware issues, setting up video conferences, and helping staff in a professional environment. Ideal candidates will have strong IT skills and a commitment to customer satisfaction. Send your CV for more details.

Qualifications

• Experience in IT support and AV systems management.
• Proficiency in troubleshooting Windows and peripheral issues.
• Ability to communicate effectively in a professional environment.

Responsibilities

• Be the first point of contact for IT support at the client site.
• Troubleshoot hardware, software, and peripheral issues.
• Set up and support video conferences and hybrid meetings.
• Provide standby support for important meetings.

Skills

Troubleshooting hardware issues

Setting up video conferences

Technical support

Documentation skills

Tools

Microsoft 365

Crestron

Extron

Poly

LG

Samsung

Job description

About the Role

We are looking for someone who enjoys solving problems and helping people with their tech. In this role, you will be working onsite at our client’s office, supporting their day-to-day IT needs and making sure hybrid meetings and events run smoothly.

It is a hands-on role where no two days are quite the same — one moment you could be setting up a Teams Room for a townhall, and the next you are helping a colleague get their laptop back up and running. You will also take care of equipment setup, manage IT assets, and make sure everything is well-documented and organized.

If you are the type who takes pride in providing a smooth, hassle-free IT and AV experience, this could be a great fit.

What You will Do

• Be the first point of contact for IT support at the client site.
• Troubleshoot hardware, software, and peripheral issues (Windows, Microsoft 365, printers, etc.).
• Set up and support video conferences, hybrid meetings, and events (Teams Rooms, Poly, Crestron, Extron, LG, Samsung).
• Provide standby support for important meetings, sometimes outside of office hours.
• Configure and deploy new laptops, desktops, and accessories.
• Maintain accurate records of IT and AV equipment, including asset tagging and secure disposal.
• Manage loan equipment and keep simple, easy-to-follow user guides updated.

Why This Role is Interesting

• You will be working directly in a professional client environment, supporting both staff and senior management.
• Exposure to modern workplace technology and AV systems.
• The chance to be part of high-visibility events and meetings.
• A varied role that mixes IT, AV, and event support — so it is never boring.

Interested?
Send us your CV to [e-mail] — we would love to chat and see if you are the right fit.