1-Year Customer Service Associate (East / Healthcare) #HKC

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore seeks a Customer Service Executive to handle product support, customer inquiries, and sales promotion. Candidates should possess a minimum of N/O/Nitec/A level or Diploma in any field, with a preference for those with customer service experience. This full-time position offers a competitive salary of SGD 2,500 – 3,000 and requires the ability to commit long-term.

Qualifications

• Minimum 2 years of front-facing customer service experience is strongly preferred.
• No experience is OK as long as can commit long-term.

Responsibilities

• Conduct basic device checks and provide troubleshooting.
• Attend to customer enquiries professionally and support team goals.
• Assist in executing sales and promotional programs.

Skills

Customer service experience

Enquiry handling

Sales promotion

Education

N/O/Nitec/A level or Diploma in any field

Job description

Location

Tampines

Working Schedule

• 3 weekdays + Saturday + Sunday, 9:00 AM – 5:45 PM (8 hours per day with 45-minute lunch)
• Non‑working days: Monday + either Tuesday or Wednesday (to be confirmed)

Start Date

5th January 2026

Salary

SGD 2,500 – 3,000

Key Responsibilities

1. Product Support

• Conduct basic device and performance checks on customers’ units at designated service stations, following standard operating procedures
• Provide first‑level troubleshooting to customers at the service point to minimize disruption
• Maintain strong knowledge of products to confidently assist customers with devices or app usage
• Meet service standards and performance targets, sharing feedback to enhance customer satisfaction

1. Enquiry Handling and Customer Satisfaction

• Attend to customer enquiries professionally and promptly
• Support the team in meeting service level agreements (SLAs) and ensuring high service quality

1. Sales Promotion

• Assist in executing sales and promotional programs that support the company’s overall sales goals

Requirements

• Min. N/O/Nitec/A level or Diploma in any field
• Minimum 2 years of front‑facing customer service experience is strongly preferred
• No experience is OK as long can commit long‑term

If interested, please send me your most updated resume to WA: 65 8544 2998 or email me at: [e-mail]

All candidates’ information will be treated with the strictest confidence

Katherine Carlen

CEI.No: R25157446

Recruit Express Pte Ltd

EA Licence No: 99C4599