1 Year Contract - Business Process & Automation Specialist

KION SOUTH ASIA PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading technology firm in Singapore is seeking an experienced professional for a role in business process automation. The ideal candidate will possess strong skills in Power BI and have a solid background in workflow design and stakeholder collaboration. Responsibilities include enhancing automation and integrating systems to support decision-making. This position offers opportunities for professional growth and travel within the region.

Qualifications

• Minimum 5–8 years of experience in business process automation, workflow design, or digital transformation.
• Strong proficiency in Power BI, including dashboard creation, data modelling, and DAX.
• Experience in data migration, APIs, or system interfaces is an added advantage.

Responsibilities

• Collaborate with CRM and SAP teams to analyze requirements for automation.
• Map business processes and identify automation opportunities.
• Develop and maintain Power BI dashboards for business insights.

Skills

Business process automation

Workflow design

Power BI proficiency

Collaboration with stakeholders

Education

Bachelor's degree in computer science, Information Systems, Business Administration, or related field

Tools

SAP

CRM systems

Job description

Job Description

• Collaborate with CRM and SAP team and business stakeholders to gather and analyze requirements for process automation, workflow enhancement, and data reporting across departments.
• Map existing business processes, identify automation opportunities, and ensure seamless integration between systems such as SAP, CRM, and other enterprise platforms.
• Develop and maintain Power BI dashboards and reports to provide insights, support decision-making, and enhance data visibility for business users.
• Work closely with Group IT and technical teams to build, maintain, and optimize workflows, bots, interfaces, and AI solutions that align with business goals.
• Lead the end-to-end automation lifecycle: requirements gathering, design, development, testing, deployment, documentation, and transition to support.
• Perform system validation, troubleshoot issues, conduct UAT, and implement continuous improvements to ensure automation solutions and Power BI reports meet business needs.
• Participate in projects and regular alignment meetings with Local and Group IT to update progress, resolve issues, and ensure adherence to project timelines.
• Provide user training and support for K2 workflows and Power BI dashboards to promote smooth adoption and effective usage.
• Maintain high standards of communication and collaboration across cross-functional teams.

Job Requirements

• Bachelor’s degree in computer science, Information Systems, Business Administration, or related field.
• Minimum 5–8 years of experience in business process automation, workflow design, or digital transformation.
• Strong proficiency in Power BI, including dashboard creation, data modelling, DAX, and connecting to multiple data sources.
• Strong understanding of workflow design, process mapping, automation frameworks, and system integration concepts.
• Experience working with SAP or CRM systems is advantageous.
• Ability to collaborate effectively with stakeholders and technical teams to drive successful automation and reporting projects.
• Experience in data migration, APIs, or system interfaces is an added advantage.
• Willing to travel (up to 30%).
• Willing to work at Loyang Way area.