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Job summary
A leading currency exchange company in Riyadh is seeking an experienced Customer Service Representative. The ideal candidate will provide excellent service to customers, manage exchange operations, and have strong communication and problem-solving skills. A high school diploma and fluency in Arabic and English are required, with additional languages considered a plus. The role involves a hands-on approach and the ability to travel nationally as needed.
Qualifications
- High school education is the minimum required with 1-2 years of experience in a similar role.
- Native Arabic and a good command of verbal and written English is a must.
- Strong communication, negotiation, and problem-solving skills.
Responsibilities
- Provide excellent customer service during exchange operations.
- Identify customer needs and facilitate transactions.
- Document transactions according to legal criteria.
- Be available for national travel and IT support.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.