Credit Supervisor

Rotana Hotels; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading hospitality chain in Riyadh is seeking a Credit Supervisor to assist the Credit Manager in running the Credit Department effectively. The role involves examining credit demands, supervising Accounts Receivable activities, and ensuring timely payment collections. The ideal candidate should be passionate about providing excellent customer service and have a knack for creative problem-solving in financial matters. The position offers an opportunity to contribute to the smooth operation of credit processes in a dynamic environment.

Qualifications

• Passionate about delivering high levels of customer service.
• Ability to provide creative solutions to guests.

Responsibilities

• Examine credit demands from hotel department.
• Supervise Accounts Receivable activities.
• Follow up on collections of Accounts Receivable.
• Ensure timely payment and manage overdue amounts.
• Respond to guest and credit card queries.
• Review guest ledger high balances.
• Organize global billings for conventions and groups.
• Control advance deposits account.

Job description

Overview

We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Credit Supervisor you are responsible to assist the Credit Manager in running the Credit Department in a smooth and effective way and in compliance with all policies, whereby your role will include key responsibilities such as:

Responsibilities

• Examine all credit demands originating through the hotel department for credit customers
• Supervise Accounts Receivable activities in terms of billings, payment postings and internal follow-ups
• Follow up collections of Accounts Receivable, taking all necessary actions to secure timely payment and emphasizing on overdue amounts
• Ensure that necessary information in regard to overdue account is supplied to the Credit Manager periodically
• Respond to guest, credit card queries and account disputes
• Review guest ledger high balances and make necessary follow ups with Front Office to secure additional credit information or obtain immediate settlement
• Organize global billings for conventions, seminars and groups in order to ensure that all services were charged according to the agreement
• Control the advance deposits account and ensure that credits are applied properly or refunded if not used